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Error Code 148:3 - Photoshop CS4 for Windows

New Here ,
Mar 16, 2009 Mar 16, 2009

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I have a message that comes up whenever I try to open Adobe Photoshop CS4 Extended.

"Licensing for this product has stopped working.

This product has encountered a problem which requires that you restart your computer before it can be launched

If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe technical support for help, and mention the error code shown at the bottom of this screen.

Error 148:3

http://www.adobe.com/support"

I restarted several times but I still get the error. How do I fix this?

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correct answers 1 Correct answer

New Here , May 09, 2009 May 09, 2009
I dont know if you fixed it yet but this is what I did to fix the same problem.The repair tool from Adobe worked great.http://www.adobe.com/support/contact/licensing.html

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Adobe Community Professional ,
Mar 16, 2009 Mar 16, 2009

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This is a user to user forum, not Adobe support... so you might want to call Adobe

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Adobe Employee ,
Mar 16, 2009 Mar 16, 2009

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hi Aaron,

You can try the suggestions from this KB doc (link below) as well, before calling Tech Support.

http://www.adobe.com/go/kb405970

regards,
steve

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LEGEND ,
Mar 16, 2009 Mar 16, 2009

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John T Smith

I think you overdo it a bit mate!

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New Here ,
Mar 16, 2009 Mar 16, 2009

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I went there but whenever I click on a solution it just takes me back to the same page. Hrm.

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Adobe Employee ,
Mar 16, 2009 Mar 16, 2009

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Right, the solution links are all on the same page. The link just sets the scroll so the section is at the top.

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Adobe Community Professional ,
Mar 17, 2009 Mar 17, 2009

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>I think you overdo it a bit mate!

The OP said the message told him to call Adobe tech support

He did not SAY he had called Adobe and their tech support could not help

Sometimes, the given instructions are the best place to start... especially when the problem concerns a license (or activation) which would SEEM to be fixed only by Adobe

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New Here ,
Jun 30, 2016 Jun 30, 2016

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LATEST

Thank you. This did the trick.

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New Here ,
May 09, 2009 May 09, 2009

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I dont know if you fixed it yet but this is what I did to fix the same problem.

The repair tool from Adobe worked great.

http://www.adobe.com/support/contact/licensing.html

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New Here ,
May 31, 2009 May 31, 2009

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wssparky,

thank you so much for your suggestion. i got this message right after i purchased my product and couldn't figure out what i did wrong. i went to that link, and ran the Licensing Repair Tool and now all of my Adobe CS4 products function correctly.

thanks again

hemi426lover

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New Here ,
Sep 01, 2009 Sep 01, 2009

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Thanks, your instructions helpd me alot

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New Here ,
Nov 19, 2009 Nov 19, 2009

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Thanks so much for that link -- I had a problem 1 week after installing CS4 and this fix worked a treat.

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New Here ,
Jan 29, 2010 Jan 29, 2010

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wow...wssparky  thanks a TON. I got the adobe error today and it was driving me INSANE. I *think* the problem had to do with my having to disable all my startup stuff in Windows7 to fix a problem I was having updating some other Microsoft software. Anyway MS said  disable everything using the msconfig and it was after that when Adobe stopped functioning (my McAfee is having an issue as well) properly.

At any rate I got the adobe "fix" and it worked GREAT!

I was NOT having any luck to begin with by going to the support area at adobe.com (HEY ADOBE PEOPLE>> TAKE NOTE)

searching "support" for the error code tells me "Your search of Support for error 148:3 did not match any documents." which I find interesting

so I finally googled the error code and found this thread.

now a word to those who are less than kind in their posts and make people feel  stupid for asking the question here...I would submit these forums are for us (the users) to help each other (read: be nice to each other) so we can USE the software we OWN.

I'm frankly disappointed that going to the Adobe "SUPPORT" was fruitless. MY problem was with the CS4 suite: I own the master collection which wasn't exactly cheap....it wold be nice if I, as a customer was able to at least FIND Adobe's OWN error code on their support section.

again... thanks to wssparky

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Guru ,
Jan 30, 2010 Jan 30, 2010

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No need to think that turning off the start up programs in Msconfig was the problem. It was the problem. Start up contains the main action for starting up the DRM for Adobe that is found in services. If you uncheck the wrong thing in startup, at least photoshop, will not run. Not sure about the rest of the Master Collection.

So next time you call a tech support up (lets say McAfee) and they tell you to turn off Startup items to troubleshoot just remember to go back in startup and turn the Adobe stuff back on and reboot. Otherwise it will be fun city all over again.

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New Here ,
Jan 31, 2010 Jan 31, 2010

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I wanted to update with some information.

I found that if you use a clean up tool like "Window Washer" it removes the Licenses Records for all Adobe Products.

Some other anti virus and clean up tools do the same.

If you can find the folder with the info, set these tools to ignore it.

Otherwise you'll have to run the License Repair after each cleaning. 

I'm glad everyone is getting some use out of this. I know I was at my wits end when i found it.

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Guru ,
Jan 31, 2010 Jan 31, 2010

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Wondering how many people, over the years with Adobe license issues, used Window Washer but didn't post that fact in their post........

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New Here ,
Feb 01, 2010 Feb 01, 2010

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That makes sense, because the error occurred for me during a system AVG

scan.

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Guru ,
Feb 01, 2010 Feb 01, 2010

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If you do a forum search AVG has a bad history with PS CS4.

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New Here ,
Feb 26, 2010 Feb 26, 2010

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Thank you, Thank you, Thank you!  This worked like a charm!  I'm back in business.

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New Here ,
Feb 26, 2010 Feb 26, 2010

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I've been having problems with CS4 lately. I installed it about 2 months

ago and it worked perfectly. A couple days ago, I opened Photoshop, and

it gave me an error code that my serial number was invalid. I thought it

might have been the licensing error, so I tried that solution. It didn't

work. I tried to open CS4 again, and it didn't even open the program. It

gave me a window that said: "Run on a 30 day trial basis" or: "Enter

your serial number here:". I entered my serial number from the back of

my CS4 DVD case, and it said that it was INVALID! Why would it have been

valid 2 months ago, but doesn't work now? I contacted Adobe support, but

they have not gotten back to me.

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Guru ,
Feb 26, 2010 Feb 26, 2010

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Maybe someone got ahold of your serial number and has been using it or passing it a round. The Authentication server will detect this and turn it off.

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New Here ,
Feb 26, 2010 Feb 26, 2010

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Who do I contact to fix this? I had a very hard time finding a way to

contact Adobe, and what I did may not have been the right thing.

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Guru ,
Feb 26, 2010 Feb 26, 2010

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Try this link for activation problems:

http://www.adobe.com/support/service/

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New Here ,
Feb 26, 2010 Feb 26, 2010

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That's actually what I tried, but I have not yet recieved a reply.

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New Here ,
Nov 08, 2010 Nov 08, 2010

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Thank you wssparky! I was having the same issue, and the link you mentioned worked brilliantly

Great forum. Much appreciated. Blessings.

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