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I have a message that comes up whenever I try to open Adobe Photoshop CS4 Extended.
"Licensing for this product has stopped working.
This product has encountered a problem which requires that you restart your computer before it can be launched
If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe technical support for help, and mention the error code shown at the bottom of this screen.
I restarted several times but I still get the error. How do I fix this?
Thank you. This did the trick.
thank you so much for your suggestion. i got this message right after i purchased my product and couldn't figure out what i did wrong. i went to that link, and ran the Licensing Repair Tool and now all of my Adobe CS4 products function correctly.
Thanks, your instructions helpd me alot
Thanks so much for that link -- I had a problem 1 week after installing CS4 and this fix worked a treat.
wow...wssparky thanks a TON. I got the adobe error today and it was driving me INSANE. I *think* the problem had to do with my having to disable all my startup stuff in Windows7 to fix a problem I was having updating some other Microsoft software. Anyway MS said disable everything using the msconfig and it was after that when Adobe stopped functioning (my McAfee is having an issue as well) properly.
At any rate I got the adobe "fix" and it worked GREAT!
I was NOT having any luck to begin with by going to the support area at adobe.com (HEY ADOBE PEOPLE>> TAKE NOTE)
searching "support" for the error code tells me "Your search of Support for error 148:3 did not match any documents." which I find interesting
so I finally googled the error code and found this thread.
now a word to those who are less than kind in their posts and make people feel stupid for asking the question here...I would submit these forums are for us (the users) to help each other (read: be nice to each other) so we can USE the software we OWN.
I'm frankly disappointed that going to the Adobe "SUPPORT" was fruitless. MY problem was with the CS4 suite: I own the master collection which wasn't exactly cheap....it wold be nice if I, as a customer was able to at least FIND Adobe's OWN error code on their support section.
again... thanks to wssparky
No need to think that turning off the start up programs in Msconfig was the problem. It was the problem. Start up contains the main action for starting up the DRM for Adobe that is found in services. If you uncheck the wrong thing in startup, at least photoshop, will not run. Not sure about the rest of the Master Collection.
So next time you call a tech support up (lets say McAfee) and they tell you to turn off Startup items to troubleshoot just remember to go back in startup and turn the Adobe stuff back on and reboot. Otherwise it will be fun city all over again.
I wanted to update with some information.
I found that if you use a clean up tool like "Window Washer" it removes the Licenses Records for all Adobe Products.
Some other anti virus and clean up tools do the same.
If you can find the folder with the info, set these tools to ignore it.
Otherwise you'll have to run the License Repair after each cleaning.
I'm glad everyone is getting some use out of this. I know I was at my wits end when i found it.
Wondering how many people, over the years with Adobe license issues, used Window Washer but didn't post that fact in their post........
That makes sense, because the error occurred for me during a system AVG
If you do a forum search AVG has a bad history with PS CS4.
Thank you, Thank you, Thank you! This worked like a charm! I'm back in business.
I've been having problems with CS4 lately. I installed it about 2 months
ago and it worked perfectly. A couple days ago, I opened Photoshop, and
it gave me an error code that my serial number was invalid. I thought it
might have been the licensing error, so I tried that solution. It didn't
work. I tried to open CS4 again, and it didn't even open the program. It
gave me a window that said: "Run on a 30 day trial basis" or: "Enter
your serial number here:". I entered my serial number from the back of
my CS4 DVD case, and it said that it was INVALID! Why would it have been
valid 2 months ago, but doesn't work now? I contacted Adobe support, but
they have not gotten back to me.
Maybe someone got ahold of your serial number and has been using it or passing it a round. The Authentication server will detect this and turn it off.
Who do I contact to fix this? I had a very hard time finding a way to
contact Adobe, and what I did may not have been the right thing.
That's actually what I tried, but I have not yet recieved a reply.