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Tomas - I'm very sorry that you misread the posts in this topic and misunderstood most of what I've been saying. And I'm sorry if I did not use the precise words you were looking for when trying to help people figure out what was causing the problem on their systems (when so many other users don't see a similar problem).
If you read the forums more closely, you will find that we investigate reports of problems, acknowledge our own problems and get them fixed as soon as we can. But what's left after that are problems that we cannot fix, things outside of our control -- and that's what most customers run into after we fix our problems. So yes, many of the explanations are going to involve someone else's code - because that's the most common cause of problems (by a huge margin). That does not mean that Adobe, or I, always blames others - it's just simple process of elimination that the external causes are the majority that remains.
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Chris, has ATI ever said why they might want to absorb Escape key presses for certain applications? Or did it just seem to be a bug in their Hotkeys implementation? Notably Hotkeys were not even enabled by default, at least not on my setup.
-Noel
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We didn't get a response with any details, unfortunately.
We think it was just a bug.
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Chris,
I have a brand new Sony Vaio laptop using an Nvidia GT 520M graphics card, and yet I am experiencing this exact problem with my Esc key. This clearly isn't an ATI issue in my case.
I'm using Windows 7 64-bit and Adobe Photoshop CS4 64-bit. If I close Photoshop normal Esc key functionality returns... that points to Photoshop as being related to the problem. You can try to shift the blame to other parties if you want, but you can't deny that the Esc key works perfectly when Photoshop isn't running.
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Perhaps the upgrade to CS5 would be worth buying, if for no other reason than to just no longer be frustrated by this particular system integration bug. And it's not like Photoshop CS5 doesn't bring other value to the party. I couldn't live without Content Aware Fill. It's saved me countless hours of cloning.
While we hope that Adobe does the best they can to make their products work well on the most possible systems, the responsibility for making things from different vendors work on our systems is ultimately ours. This is the price we pay for inexpensive mix and match hardware and software. You may not think that Photoshop is inexpensive, but a few hundred dollars for a product that's a result of man-centuries of work is cheap indeed! And how much did you pay for your ATI video card, hardware, software, and all? Less than a hundred bucks I'll wager.
-Noel
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Sending a literal Ctrl-[ keypress (also ASC 27, same as Escape) works for me. No issues sending Ctrl-0 either.
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It looks like if there is a plugin in the Plug-Ins folder, the ESC doesn't work.
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Here is an AutoHotkey script/routine for a workaround:
ESC::
ifWinExist, ahk_class Photoshop
{
IfWinActive ahk_class Photoshop
{
SendInput {ESC}
} else {
SendInput +{ESC}
}
}
return
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C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\3D Engines\Photoshop3DEngine.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\ADM\ADMPlugin.apl
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Automate\CropPhotosAuto.8LI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Automate\HDRMergeUI.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Automate\WIASupport.8LI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Effects\Filter Gallery.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Extensions\FastCore.8BX
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Extensions\MMXCore.8BX
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Extensions\MultiProcessor Support.8BX
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Extensions\ScriptingSupport.8li
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\BMP.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\Cineon.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\Dicom.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\FilmStrip.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\FXG.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\GIF.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\IFF Format.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\OpenEXR.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\PBM.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\PCX.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\Pixar.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\PNG.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\Radiance.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\Targa.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\U3D.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\File Formats\WBMP.8BI
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Average.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\ChannelPort.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Clouds.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Color Halftone.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\CropPhotos.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Crystallize.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\De-Interlace.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Displace.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Extrude.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Fibers.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lens Blur.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lens Correction.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lens Flare.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\LightingEffects.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Liquify.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Mezzotint.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\NTSC Colors.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Pinch.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Pointillize.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Polar Coordinates.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Radial Blur.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Ripple.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Shear.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Smart Blur.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Solarize.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Spherize.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Tiles.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Twirl.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\VanishingPoint.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Wave.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Wind.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\ZigZag.8BF
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\2 O'clock Spotlight
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Blue Omni
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Circle of Light
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Crossing
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Crossing Down
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Default
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Five Lights Down
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Five Lights Up
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Flashlight
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Flood Light
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Parallel Directional
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\RGB Lights
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Soft Direct Lights
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Soft Omni
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Soft Spotlight
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Three Down
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Filters\Lighting Styles\Triple Spotlight
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Image Stacks\statistics.8BA
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Import-Export\Paths to Illustrator.8BE
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Import-Export\Save for Web.8BE
C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Plug-ins\Measurements\MeasurementCore.8ME
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FastCore.8BX
MMXCore.8BX
MultiProcessor Support.8BX
ScriptingSupport.8li
And is there a chance to solve the problem? It is 100% NOT in third party plugins, but it seems to be in the core of Photoshop.
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also, to clarify, if you have, for example, only the the MMXCore plug-in in that folder, the problem occurs? Basically, the test is: can you put one in at a time, restart Photoshop, and see if you can use ESC.
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Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) X64
Operating System: Windows Vista 64-bit
Version: 6.0 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 2
Processor speed: 3172 MHz
OpenGL Drawing: Enabled.
Video Card: ATI Radeon HD 3800 Series
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Driver: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 7.01.01.821
I have tried to have only MMXCore plug-in in Extensions folder and it doesn't work. It seems to me that if ANY plug-in is in Extensions folder, the ESC key is blocked just for Photoshop.
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Only by emptying or placing a tilde in front of the folder do I get the ESC key back.
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I've spent quite a bit trying to figure out the solution, but there just weren't anything working, so I did some reseearch on my own - I installed a fresh copy of Vista x64 Ultimate SP1 (Polish) on my PC, then I installed Photshop's trial... and guess what - ESC key worked fine on this setup.
But since it was a mint installation I wanted to try what would happen if I installed drivers. I tried the display driver first - newest version availabe of ATI catalyst and ESC key stopped working outside PS. I know that Catalyst drivers tend to be crappy and have their stupid hotkeys enabled, but that wasn't the case here as the hotkeys were off.
I googled that some other guy found the same issue and ATI's support said something about permissions and that it isn't their fault or something.
Majority of other people I googled and contacted with had ATI 4850-4870 cards and a few were using laptop x3100 (intel) or 8400m (nvidia) chips. Most were on 64bit Vista's, but the 8400m guy used 32bit.
I have no clue what is wrong :(
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Please report the problem here: http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Be extensive in describing the problem, and please refer back to this thread.
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