Face Expressions preset says the file name is invalid- How to fix?

[defaultjsd0nzote9yv]

I've had this issue before when loading Photoshop, it'd say, "Face expression file is bad or corrupted". I eventually found a way to resolve the issue by renaming the Face Presets file with .old at the end of it.

However, this issue came back, and when I tried that method again, this popped up.

I couldn't find any answers to this. I have the most recent version of Photoshop installed.  I've tried renaming it in different ways and each time, it seems to be invalid now. I've renamed it as:

• FaceExpressionPresets.old
• FaceExpressionPresets.old.psp
• FaceExpressionPresets.psp.old

Would deleting this preset get rid of the problem? Is it necessary to use? Because I'm not sure how else to fix this.

[jane-e]

@defaultjsd0nzote9yv 

Did you quit PS before renaming the file? And relaunch afterwards? (You didn't say.) Photoshop should create a new, uncorrupted file on re-launch.

Jane

[defaultjsd0nzote9yv]

Yep. It was never open when I renamed it.