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Files opened at 3%

Community Beginner ,
Jan 30, 2018 Jan 30, 2018

Hi everyone,

When i open a file at Photoshop, it opens it at 3% (too small).

Thanks!

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correct answers 1 Correct answer

Adobe Employee , May 14, 2018 May 14, 2018

This should be fixed now. Would anybody like to verify that this is resolved for them in the Photoshop CC 2018 (19.1.4) update that was just released?

Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.

Update Creative Cloud apps

Regards,

Pete

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LEGEND ,
Apr 09, 2018 Apr 09, 2018

I tired on different resolutions on Windows 10, but basicly I work on 1920 x 1080 and always is the same result. I just resent message (named this time: Worskapce), which content I quote also below (Ps workspace I'll share by Dropbox in couple of hours when I'm at home):

I'm answering now also to your post in a topic you asked me of some workspace.

This workspace makes: "There isn't enough room to display this document" alert while opening / creating document.

If you undock Tools Bar and move it few (real) cm up, then open / create document, it'll have small size.

Jeffrey Tranberry was able to reproduce this problem, so you may ask him of his workspace file too:

https://feedback.photoshop.com/photoshop_family/topics/images-are-still-opening-small-with-latest-ve...

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Adobe Employee ,
Apr 09, 2018 Apr 09, 2018

Oh great, glad JTranberry was able to reproduce, he hadn't let me know he did.

That's a good thing in terms of getting a fix sooner for this issue.

Thanks again for your help with this one. Sorry for the annoyance.

To future fixes!

Cheers,

PG

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LEGEND ,
Apr 09, 2018 Apr 09, 2018

So that was about no name in E-mail topic, as now I know you recieved message (Dropbox link is no needed then), thx!

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Adobe Employee ,
May 14, 2018 May 14, 2018

This should be fixed now. Would anybody like to verify that this is resolved for them in the Photoshop CC 2018 (19.1.4) update that was just released?

Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.

Update Creative Cloud apps

Regards,

Pete

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LEGEND ,
May 14, 2018 May 14, 2018

After 3 months if finally works again!

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Explorer ,
May 15, 2018 May 15, 2018
LATEST

Thank you, it works!  So happy to get back to work an efficient way!

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