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Fixed: Photoshop 22.0 crash and freeze while using Neural filters

Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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I have a decent processor (AMD Ryzen 5 2600X Six-Core Processor 3.60 GHz) and RAM (32 GB RAM) on my system even though the new Adobe Photoshop 2021 crashes every time I try to launch Neural Filters. Seems like a totally failed version of Photoshop.

 

{Moderator Note: Edited the thread title}

TOPICS
Crash or freeze, Problem or error

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correct answers 2 Correct answers

Adobe Employee , Oct 21, 2020 Oct 21, 2020
Hi there, Sorry that Photoshop 2021 is crashing while launching Neural filters.  Would you mind checking the below troubleshooting steps? Go to Preferences > Performance and uncheck Use Graphics Processor and restart Photoshop. If that helps, you can then update the GPU driver, reboot your computer, then re-enable Use Graphics Processor in the Performance Preferences, and restart Photoshop. See Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues Let us know how ...

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Adobe Employee , Nov 20, 2020 Nov 20, 2020
Hi all, We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue. This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop.  For help with updating, see Update Creative Cloud apps. Let us know how it goes. Thanks, Mohit

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Community Beginner ,
Mar 24, 2021 Mar 24, 2021

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I tried it... nope... still the same.

print spooler start automatic, even restarted it ... just the same crash, still ...

 

 

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Explorer ,
Mar 24, 2021 Mar 24, 2021

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You are a savior sir! That seems to work for me just fine. Although first attempt of applying a filter resulted in Photoshop freeze (without any error messages). But on the second one neural filters do work. Or at least one - jpeg artifacts remover.

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Explorer ,
Mar 24, 2021 Mar 24, 2021

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Great to hear!

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New Here ,
May 02, 2021 May 02, 2021

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how in the world did you figure that out, I cant believe it ha. I too mess with my services but that one feels so random. Anyway thanks bud this solved it for me

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Explorer ,
Aug 24, 2021 Aug 24, 2021

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You are welcomed brother. I had to debug the photoshop executable in order to figure this one out. Took me a couple of hours.

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New Here ,
May 05, 2021 May 05, 2021

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Still not working for me. Upon selecting the menu item, a blank window opens, the spinner spins once, and Photoshop disappears.

 

  • latest update to 22.31
  • latest update to Windows 10 20H2
  • latest update to Geforce 2070 card 466.27
  • tried it with graphics acceleration turned on and off
  • image is already RGB
  • Print Spooler (of all things) is automatically on
  • Pagefile is on C:

Adobe Photoshop Version: 22.3.1 20210406.r.122 990be2c x64
Number of Launches: 32
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.928
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3696 MHz
Built-in memory: 16308 MB
Free memory: 8951 MB
Memory available to Photoshop: 14919 MB
Memory used by Photoshop: 60 %
SAM SDK Version: 2.0.0-main.363.5
ACP.local Status:
- SDK Version: 1.41.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.11.0.12
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.79.23
Presets Status:
- Brushes: 28 local / 0 synced
- Gradients: 183 local / 0 synced
- Patterns: 10 local / 0 synced
- Shapes: 54 local / 0 synced
- Styles: 21 local / 0 synced
- Swatches: 122 local / 0 synced
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
------- GPU
OpenGL API stable: True
OpenCL API stable: True
Native API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
isCapableGPU: 1
GPUName: NVIDIA GeForce RTX 2070
GPUVendor: NVIDIA
IsOpenGLGPUCapable: 1
IsNativeGPUCapable: 1
HasSufficientRAM: 1
VRAM: 8,421 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
GPU Allow Normal Mode: True
GPU Allow Advanced Mode: True
GPU Drawing Mode: Advanced
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display: 2
Display Bounds: top=850, left=3840, bottom=1930, right=6400
Display: 3
Display Bounds: top=829, left=-2560, bottom=1909, right=0
# Photoshop Version: 20210406.r.122 990be2c
Building native platform & platform info structure
Native platform info successfully constructed
Begin native platform info:
Platform info:
Displays:
Display \\.\DISPLAY2
isMain = 1
isBuiltIn = 0
isStereo = 0
bounds = ((0 0) -> (3840 2160), w=3840, h=2160)
dimensions = (3840 2160)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA GeForce RTX 2070 index=0 preferred=1)
Display \\.\DISPLAY1
isMain = 0
isBuiltIn = 0
isStereo = 0
bounds = ((3840 850) -> (6400 1930), w=2560, h=1080)
dimensions = (2560 1080)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA GeForce RTX 2070 index=0 preferred=1)
Display \\.\DISPLAY3
isMain = 0
isBuiltIn = 0
isStereo = 0
bounds = ((-2560 829) -> (0 1909), w=2560, h=1080)
dimensions = (2560 1080)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA GeForce RTX 2070 index=0 preferred=1)
Devices:
(DeviceID name=NVIDIA GeForce RTX 2070 index=0 preferred=1)
Power Envelope : UNKNOWN
Device is removable : UNKNOWN
displays: 3
\\.\DISPLAY2
\\.\DISPLAY1
\\.\DISPLAY3
GPU accessible RAM: 8,421 MB
VRAM: 8,421 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 8,549 MB
Platform specifics:
Device name: NVIDIA GeForce RTX 2070
Vendor name: NVIDIA
Description: NVIDIA GeForce RTX 2070
D3D-ID: 7938
End platform info.
End native platform info.
Building OpenGL platform & platform info structure
OpenGL platform info successfully constructed
Begin OpenGL platform info:
Platform info:
Displays:
Display \\.\DISPLAY2
isMain = 1
isBuiltIn = 0
isStereo = 0
bounds = ((0 0) -> (3840 2160), w=3840, h=2160)
dimensions = (3840 2160)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA GeForce RTX 2070/PCIe/SSE2 index=0 preferred=1)
Display \\.\DISPLAY1
isMain = 0
isBuiltIn = 0
isStereo = 0
bounds = ((3840 850) -> (6400 1930), w=2560, h=1080)
dimensions = (2560 1080)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA GeForce RTX 2070/PCIe/SSE2 index=0 preferred=1)
Display \\.\DISPLAY3
isMain = 0
isBuiltIn = 0
isStereo = 0
bounds = ((-2560 829) -> (0 1909), w=2560, h=1080)
dimensions = (2560 1080)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA GeForce RTX 2070/PCIe/SSE2 index=0 preferred=1)
Devices:
(DeviceID name=NVIDIA GeForce RTX 2070/PCIe/SSE2 index=0 preferred=1)
Power Envelope : INTEGRATED
Device is removable : UNKNOWN
displays: 3
\\.\DISPLAY2
\\.\DISPLAY1
\\.\DISPLAY3
GPU accessible RAM: 8,421 MB
VRAM: 8,421 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 8,549 MB
Platform specifics:
Device name: NVIDIA GeForce RTX 2070/PCIe/SSE2
Vendor name: NVIDIA
OpenGL version: 2.1 (2.1.2 NVIDIA 466.27)
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform info.
End OpenGL platform info.
Building OpenCL platform & platform info structure
OpenCL platform info successfully constructed
Begin OpenCL platform info:
Platform info:
Displays:
Devices:
(DeviceID name=NVIDIA GeForce RTX 2070 index=0 preferred=1)
Power Envelope : DISCRETE
Device is removable : UNKNOWN
displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 0 MB
Platform specifics:
Device name: NVIDIA GeForce RTX 2070
Vendor name: NVIDIA
Device version: 3.0 (OpenCL 3.0 CUDA)
OpenCL platform name: NVIDIA CUDA
OpenCL platform vesion: 3.0 (OpenCL 3.0 CUDA)
End platform info.
End OpenCL platform info.
Tester="Photoshop"
snifferStart="2021-05-05_21:53:32"
NumGLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=1
glgpu[0].GLMemoryMB= 8,421
glgpu[0].GLName="NVIDIA GeForce RTX 2070/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.6627"
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a494df49ba2f9f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a494df49ba2f9f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a494df49ba2f9f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a494df49ba2f9f36\nvldumdx.dll"
glgpu[0].GLDriverDate="20210423000000.000000-000"
glgpu[0].GLRenderer="NVIDIA GeForce RTX 2070/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].GLIsPreferred=1
NumCLGPUs=1
clgpu[0].CLPlatformVersion="OpenCL 3.0 CUDA"
clgpu[0].CLDeviceVersion="3.0"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB= 8,589
clgpu[0].CLName="NVIDIA GeForce RTX 2070"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CUDASupported=0
clgpu[0].CLIsPreferred=1
clgpu[0].CLBandwidth=3.840000e+11
clgpu[0].CLCompute=2981.692409
clgpu[0].CLRawDeviceName=NVIDIA GeForce RTX 2070
clgpu[0].CLRawDeviceVendor=NVIDIA Corporation
clgpu[0].CLRawPlatformName=NVIDIA CUDA
clgpu[0].CLRawPlatformVendor=NVIDIA Corporation
NumNativeGPUs=1
nativegpu[0].NativeName="NVIDIA GeForce RTX 2070"
nativegpu[0].NativeGPUAccessibleRAMInMB= 8,421
nativegpu[0].NativeVRAMInMB= 8,421
nativegpu[0].NativeDedicatedSystemRAMInMB= 0
nativegpu[0].NativeSharedSystemRAMInMB= 8,549
nativegpu[0].NativeVendor="NVIDIA"
nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a494df49ba2f9f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a494df49ba2f9f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a494df49ba2f9f36\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a494df49ba2f9f36\nvldumdx.dll"
nativegpu[0].NativeDriverVersion="27.21.14.6627"
nativegpu[0].NativeDriverDate="20210423000000.000000-000"
nativegpu[0].NativePowerEnvelope="UNKNOWN"
nativegpu[0].NativeDeviceAttachment="UNKNOWN"
nativegpu[0].NativeAPIVersion="12.0 (12.0)"
nativegpu[0].NativeIsPreferred=1
snifferEnd="2021-05-05_21:53:32"
------- GPU
$$$/LE/SysInfo/LicenseType=License Type: $$$/CSerialNumber/LicenseTypeSubscription=Subscription^rSerial number: 96040463871686741227
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\Dougl\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.5G, 152.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/02/13-21:23:31 79.628125 79.628125
AdbePM.dll PatchMatch 2021/03/18:01:58:50 1.629038 1.629038
AdobeLinguistic.dll Adobe Linguisitc Library developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2020/08/08-01:12:48 79.395135 79.395135
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.7
AdobeSVGAGM.dll AdobeSVGAGM 79.628125 79.628125
AdobeXMP.dll Adobe XMP Core 2021/02/15-11:52:13 79.164753 79.164753
AdobeXMPFiles.dll Adobe XMP Files 2021/02/15-11:52:13 79.164753 79.164753
AdobeXMPScript.dll Adobe XMP Script 2021/02/15-11:52:13 79.164753 79.164753
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/02/13-21:23:31 79.628125 79.628125
AID.dll AID DLL 1.0.0.12
AIDE.dll AIDE 2021/02/17-19:47:02 79.627469 79.627469
ARE.dll ARE 2021/02/13-21:23:31 79.628125 79.628125
AXE8SharedExpat.dll AXE8SharedExpat 2020/08/01-01:08:32 79.622927 79.622927
AXEDOMCore.dll AXEDOMCore 2020/08/01-01:08:32 79.622927 79.622927
Bib.dll BIB 2021/02/13-21:23:31 79.628125 79.628125
BIBUtils.dll BIBUtils 2021/02/13-21:23:31 79.628125 79.628125
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/02/13-21:23:31 79.628125 79.628125
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.4.0+201111-2330.1.fe.bdb07c7
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icudt66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
icuuc66.dll International Components for Unicode Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/02/17-19:47:02 79.277121 79.277121
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.7
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/02/13-00:38:12 79.628096 79.628096
onnxruntime.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
opencv_world440.dll OpenCV library 4.4.0
Photoshop.dll Adobe Photoshop 2021 22.3
Plugin.dll Adobe Photoshop 2021 22.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.3
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.2.0.0
WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.4.1.71


Required plugins:

Accented Edges 22.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.3 - from the file “Filter Gallery.8bf”
Average 22.3 (20210406.r.122 990be2c) - from the file “Average.8bf”
Bas Relief 22.3 - from the file “Filter Gallery.8bf”
BMP 22.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.3 - from the file “Filter Gallery.8bf”
Charcoal 22.3 - from the file “Filter Gallery.8bf”
Chrome 22.3 - from the file “Filter Gallery.8bf”
Cineon 22.3 (20210406.r.122 990be2c) - from the file “Cineon.8bi”
Clouds 22.3 (20210406.r.122 990be2c) - from the file “Clouds.8bf”
Color Halftone 22.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.3 - from the file “Filter Gallery.8bf”
Conté Crayon 22.3 - from the file “Filter Gallery.8bf”
Craquelure 22.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.3 (20210406.r.122 990be2c) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.3 - from the file “Filter Gallery.8bf”
Crystallize 22.3 - from the file “Standard MultiPlugin.8bf”
Cutout 22.3 - from the file “Filter Gallery.8bf”
Dark Strokes 22.3 - from the file “Filter Gallery.8bf”
De-Interlace 22.3 - from the file “Standard MultiPlugin.8bf”
Dicom 22.3 - from the file “Dicom.8bi”
Difference Clouds 22.3 (20210406.r.122 990be2c) - from the file “Clouds.8bf”
Diffuse Glow 22.3 - from the file “Filter Gallery.8bf”
Displace 22.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.3 - from the file “Filter Gallery.8bf”
Entropy 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Export Color Lookup Tables 22.3 (20210406.r.122 990be2c) - from the file “Export3DLUT.8be”
Extrude 22.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.3 (20210406.r.122 990be2c) - from the file “FastCore.8bx”
Fibers 22.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.3 - from the file “Filter Gallery.8bf”
Filter Gallery 22.3 - from the file “Filter Gallery.8bf”
Fresco 22.3 - from the file “Filter Gallery.8bf”
Glass 22.3 - from the file “Filter Gallery.8bf”
Glowing Edges 22.3 - from the file “Filter Gallery.8bf”
Grain 22.3 - from the file “Filter Gallery.8bf”
Graphic Pen 22.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.3 (20210406.r.122 990be2c) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.3 - from the file “Standard MultiPlugin.8bf”
IGES 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi”
Ink Outlines 22.3 - from the file “Filter Gallery.8bf”
JPEG 2000 22.3 - from the file “JPEG2000.8bi”
Kurtosis 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Lens Blur 22.3 - from the file “Lens Blur.8bf”
Lens Correction 22.3 - from the file “Lens Correction.8bf”
Lens Flare 22.3 - from the file “Standard MultiPlugin.8bf”
Liquify 22.3 - from the file “Liquify.8bf”
Matlab Operation 22.3 (20210406.r.122 990be2c) - from the file “ChannelPort.8bf”
Maximum 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Mean 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Measurement Core 22.3 (20210406.r.122 990be2c) - from the file “MeasurementCore.8me”
Median 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Mezzotint 22.3 - from the file “Standard MultiPlugin.8bf”
Minimum 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
MMXCore Routines 22.3 (20210406.r.122 990be2c) - from the file “MMXCore.8bx”
Mosaic Tiles 22.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.3 (20210406.r.122 990be2c) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.3 - from the file “Filter Gallery.8bf”
Note Paper 22.3 - from the file “Filter Gallery.8bf”
NTSC Colors 22.3 (20210406.r.122 990be2c) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.3 - from the file “Filter Gallery.8bf”
OpenEXR 22.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.3 - from the file “Filter Gallery.8bf”
Palette Knife 22.3 - from the file “Filter Gallery.8bf”
Patchwork 22.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.3 - from the file “Standard MultiPlugin.8bf”
PCX 22.3 (20210406.r.122 990be2c) - from the file “PCX.8bi”
Photocopy 22.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.3 (20210406.r.122 990be2c) - from the file “ChannelPort.8bf”
Pinch 22.3 - from the file “Standard MultiPlugin.8bf”
Pixar 22.3 (20210406.r.122 990be2c) - from the file “Pixar.8bi”
Plaster 22.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.3 - from the file “Filter Gallery.8bf”
Pointillize 22.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.3 (20210406.r.122 990be2c) - from the file “PBM.8bi”
Poster Edges 22.3 - from the file “Filter Gallery.8bf”
PRC 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi”
Radial Blur 22.3 - from the file “Standard MultiPlugin.8bf”
Radiance 22.3 (20210406.r.122 990be2c) - from the file “Radiance.8bi”
Range 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Render Color Lookup Grid 22.3 (20210406.r.122 990be2c) - from the file “Export3DLUT.8be”
Reticulation 22.3 - from the file “Filter Gallery.8bf”
Ripple 22.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.3 - from the file “Filter Gallery.8bf”
Save for Web 22.3 - from the file “Save for Web.8be”
ScriptingSupport 22.3 - from the file “ScriptingSupport.8li”
Shake Reduction 22.3 - from the file “Shake Reduction.8bf”
Shear 22.3 - from the file “Standard MultiPlugin.8bf”
Skewness 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Smart Blur 22.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.3 - from the file “Filter Gallery.8bf”
Solarize 22.3 (20210406.r.122 990be2c) - from the file “Solarize.8bf”
Spaces 22.3 - from the file “Spaces.8li”
Spatter 22.3 - from the file “Filter Gallery.8bf”
Spherize 22.3 - from the file “Standard MultiPlugin.8bf”
Sponge 22.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.3 - from the file “Filter Gallery.8bf”
Stained Glass 22.3 - from the file “Filter Gallery.8bf”
Stamp 22.3 - from the file “Filter Gallery.8bf”
Standard Deviation 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Sumi-e 22.3 - from the file “Filter Gallery.8bf”
Summation 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Targa 22.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.3 - from the file “Filter Gallery.8bf”
Tiles 22.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.3 - from the file “Filter Gallery.8bf”
Twirl 22.3 - from the file “Standard MultiPlugin.8bf”
U3D 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi”
Underpainting 22.3 - from the file “Filter Gallery.8bf”
Vanishing Point 22.3 - from the file “VanishingPoint.8bf”
Variance 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Water Paper 22.3 - from the file “Filter Gallery.8bf”
Watercolor 22.3 - from the file “Filter Gallery.8bf”
Wave 22.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.3 (20210406.r.122 990be2c) - from the file “WIASupport.8li”
Wind 22.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.3 (20210406.r.122 990be2c) - from the file “WBMP.8bi”
ZigZag 22.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.2.0.21 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.2.0\"
CDO: 1.87.0
CmdN: 1.7.6
CDP: 1.110.0
Discover Panel (Loaded) 1.4.0.24 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.37.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

Neural Filters (Prepared) 1.4.11.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop UXP Export-As (Prepared) 5.4.4.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
LogiOptions version 8.10.33.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\manager.html”

Installed TWAIN devices: NONE

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New Here ,
May 22, 2021 May 22, 2021

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I added "virtual" printer and now its works without crash )

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Explorer ,
Jun 26, 2021 Jun 26, 2021

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I'm using 22.4.2 and it crashes most of the times when I try to use neural filters. Sometimes it just gets into a loop and the filters don't open and occaisionally they open and work.

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New Here ,
Jul 24, 2021 Jul 24, 2021

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I too upgraded to 22.4.2 a couple of days ago.  Before then Neural filters was operating as nice as you please.  I really enjoyed working on Family History. Now Neural Filter Colorize no longer works. The window asks that you download a 195 or so megabyte file, which it won't do.  I am assuming that I had already downloaded the files when it was working.  Do you have a fix for me?

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Explorer ,
Aug 24, 2021 Aug 24, 2021

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Please check my solution.

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Community Beginner ,
Jul 25, 2021 Jul 25, 2021

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For me the neural filters started working finally with the last update (22.4.2)

Just to let you know.

I hope it finally gets solved for everyone having trouble.

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New Here ,
Aug 04, 2021 Aug 04, 2021

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I am using 22.4.3 and as soon as I try to use a slider to adjust one of the neural filters, Photoshop crashes immediately. The upgrade did not solve it for me. 

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Explorer ,
Aug 04, 2021 Aug 04, 2021

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I'm also on 22.4.3. I tried Neral Filters again today and the first time it worked. Then I pressed cancel and tried to launch Neural Filters again, but PS froze. I had to close it via Task Manager.

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New Here ,
Aug 04, 2021 Aug 04, 2021

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Windows? I am using a Mac and it just crashes and I have to re-open. 

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Explorer ,
Aug 24, 2021 Aug 24, 2021

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Please use my solution.

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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I've checked the Print Spooler and it is running on Automatic

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Explorer ,
Aug 26, 2021 Aug 26, 2021

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Is teh status of it "started"? Also try adding a fake or virtual printer.

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Explorer ,
Aug 27, 2021 Aug 27, 2021

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LATEST

The status is 'Running' and I have 2 printers connected to my PC.

 

Bob

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