Fixed: Photoshop creating a debug.log file when you open a PSD File

[BoyMatik]

I just updated my photoshop to the latest version, 21.2.2.289, and I noticed that everytime I open a PSD file. Photoshop creates a debug.log file in the same folder as the PSD file. How do I turn this off?

[Moderator note: PS-55193]

[r-bin]

Run photoshop as administrator, then this file will be created in the Photoshop folder in ProgramFiles.

P.S. It's still a bug.

[Hollow Earth Ltd]

This is extremely annoying and needs to be fixed. Also currently unable to log in and file a bug report.

[APH+]

Same here. I get this:

[0820/190221.219:INFO:CONSOLE(1)] "Long rAF frame-time", source: file:///C:/Program%20Files/Adobe/Adobe%20Photoshop%202020/Required/www-rich-tooltips/build/external.js (1)
[0821/200906.953:ERROR:media_internals.cc(112)] Cannot get RenderProcessHost

[Carson Jones]

Yes I'm seeing this now as well.  Super annoying.

[kennyn7562523]

I just started having the same issue. 2 days ago, i believe.

[gadget13769]

Me too.

[frustrated consumer]

adobe is aware.  I updated to previous version until 21.2.3 is created

[felipexa]

Another annoying bug. Come on Adobe, Photoshop is not free software. With each new update, a new bug. There is no testing department? Beta versions?

[Mohit Goyal]

Hi all,

We are aware of this issue and our engineering team is investigating a fix. We will update you on this.

Thanks. 

Mohit 

[default8uwtthultrzt]

Any progress on this? Super annoying for my Dropbox clients

[rlesterphx]

Any idea when we can expect an update?  We have a team of people working on a shared server that's being polluted by these annoying files...

[dmitriykozyrev]

You need more than two weeks and the whole engineering team to figure out why your own program has suddenly started to write debug logs? Seriously?

[gardis]

It's high time that Adobe starts giving us answers what's happening...

It's like sitting on a plane with known engine problems, but the captain says nothing to his worried passengers.

[Altreg]

I have similar issue but debug log shows up on my desktop and it cannot be deleted because error message says file is in use by Photoshop. Is this a virus or dangerous file??

[default8uwtthultrzt]

Ordinarily, you can close Photoshop and then delete them...they seem to locked because the program is still open. They are not dangerous. Just a txt file where, if photoshop crashed, it would probably write a debug log as to what happened. Likely to be a dev tool that wasn't switched off for this particular build.

[odairj5496929]

If you pay for a car and don't bother to put the wheel in place every time you use it, that's fine. But don't say it works for everyone. I at least value my money. At the very least it should be bug-free

[CharlieActCon]

Agree. Plus it also messes with uploading/downloading files when working on websites. 

[Suzi15A8]

Are you still having issues with images? When I am uploading to websites they are not appearing properly, or they appear in preview but not in published and vice versa...

[gardis]

Photoshop is not free to use.

We pay a lot of money for the service and not solving a problem in over a week is bad.

Have never experienced Phostoshop as unstable as right now!

[gardis]

PS ... I also have to ask why you mark the thread in green. 
Nothing is solved yet!

[smackmick]

Just getting it with new release, my log has different errors in it.  Annoying as you have to close Photoshop to delete and it keeps coming back.

"\[0827/235224.188:warning:dns_config_service_win.cc(668)\] Failed to read DnsConfig."

[danm4309453]

Being aware of somthing does't really mean it's 'resolved' then does it?

I am assuming an update will be rolled out when the this bug is fixed.

[moreiter]

Same here. v21.2.2 since 14 days. Windows 10 ... annoying and completely useless ... please fix asap.

[Al3sim]

Hi there!

I have the same issue with PS 21.2.2: every time I open a psd file a debug file appears. These are the informations I find inside the file:

[0903/182340.848:WARNING:angle_platform_impl.cc(52)] compileToBinary(230): 
C:\fakepath(57,8-58): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
C:\fakepath(65,9-43): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them

 Any news about this issue?

Thank you.

Alessandro

[Jean5DBB]

I can't open photoshop at all keeps shutting down. Been trying since 8am this morning a whoe day wasted . More frustrated that I did not get a notice or email. Since I just purchased it a few months back had no idea what was going on only for son saying go to support page I'd have no idea.