I can't use Save for Web in cc 2018

New Here ,
May 02, 2018 May 02, 2018

Copy link to clipboard

Copied

After finishing a gif by photoshop cc 2018 and export a gif file. I choose File > Export > Save for Web (Legacy) but the text is grey and can't choose to use

error.png

Views

26.1K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , May 02, 2018 May 02, 2018
Thanks you so much, when change from 32 bit to 8 bit, i can use Save for Web!!!

Likes

Translate

Translate
Guest
May 02, 2018 May 02, 2018

Copy link to clipboard

Copied

Hi

Have you tried resetting PS preference

Reset Pref.jpg

I assume your Image > Mode is set to RGB Color

If resetting preferences doesn't help you may need to reinstall PS

Use the Creative Cloud Cleaner Tool to solve installation problems

Can you post your system info, go to Help > System Info and copy and paste it in this thread

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 02, 2018 May 02, 2018

Copy link to clipboard

Copied

Thanks you so much, when change from 32 bit to 8 bit, i can use Save for Web!!!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 16, 2018 Oct 16, 2018

Copy link to clipboard

Copied

LATEST

Yep 16 or 8 bit did the trick... was limping with Ctrl+Shift+Alt+W but not same as Ctrl+Shift+Alt+S (Legacy) works just fine... legacy... am I getting old here, what do they mean by that... LOL

Thanks for the help,

Rigo

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines