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I’m having trouble with pen

New Here ,
Feb 22, 2021 Feb 22, 2021

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When I click the sheet with the pencil or brush this happens:Schermata 2021-02-22 alle 13.19.17.png

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Adobe Community Professional ,
Feb 22, 2021 Feb 22, 2021

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Hi, try to reset your preferences maybe it helps you...regards

Ali Sajjad

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New Here ,
Feb 22, 2021 Feb 22, 2021

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unfortunately did not work

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Adobe Community Professional ,
Feb 22, 2021 Feb 22, 2021

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Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png 

Thanks. The above info will help us in trying to solve your problem.

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New Here ,
Feb 23, 2021 Feb 23, 2021

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Adobe Photoshop CC 2019

MacOS Big Sur 11.1

there are no error warnings

I wanted to draw with the pencil too

the screenshot is already there

chip M1, 8GB of RAM

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Adobe Community Professional ,
Feb 23, 2021 Feb 23, 2021

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Photoshop isn't officialy released for MacOS Big Sur.

Please install the latest version, PhotoShop CC 2021 (version 22..2) and try again.

 

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