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I'm locked out of my photoshop

New Here ,
Mar 16, 2021 Mar 16, 2021

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It says " Try Again Later" For security reasons, your access is temporarily disabled. For more details, contact Adobe Customer Support.

 

Please help

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Problem or error

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Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

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Hi @MermaidOnTap 

 

We need more information:

 

  • What happened that triggered being locked out?

 

  • What happened when you tried again later?

 

 

~ Jane

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New Here ,
Mar 16, 2021 Mar 16, 2021

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I have no idea. I even changed my password and I'm still locked out

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Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

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Hi @MermaidOnTap 

 

Is this an enterprise account? 

https://helpx.adobe.com/enterprise/kb/domain-users-cannot-access-cc.html

 

Also, please answer the second and third questions from above.

 

~ Jane

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