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Insufficient VRAM - Photoshop 2022 (23.0.0)

New Here ,
Oct 30, 2021 Oct 30, 2021

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Hello, after recently upgrading to Photoshop 2022 (23.0.0), upon launching I'm getting the following message:

 

Your graphics processor is incompatible

  • Insufficient VRAM: (1073 MB of 1500 MB required)
  • OpenGL available
  • OpenCL available
  • Metal available

GPU Detected: NVIDIA GeForce GT 750M (NVIDIA)

 

My question is, How will this affect the performance of Photoshop on my iMac?

 

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Adobe Community Professional ,
Oct 30, 2021 Oct 30, 2021

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New Here ,
Oct 31, 2021 Oct 31, 2021

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Thank you.

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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I'm having the exact same issue and have followed the link above. The advice is to check the 'use graphics processor' box is checked in PS preferences. However that option is greyed out so it can't be checked. Any thoughts on where to go from here would be much appreciated!

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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I'm having the exact same issue and have followed the link above. The advice is to check the 'use graphics processor' box is checked in PS preferences. However that option is greyed out so it can't be checked. Any thoughts on where to go from here would be much appreciated!

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New Here ,
Nov 11, 2021 Nov 11, 2021

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Same here...I have the same issue and the Graphic Processcor Setting is all grayed out

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New Here ,
Nov 04, 2021 Nov 04, 2021

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I have the same problem. Were you able to resolve the issue?

 

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Adobe Community Professional ,
Nov 04, 2021 Nov 04, 2021

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Hello, with each subsequent update, Photoshop uses the GPU more and more and the minimum requirements for the GPU are increasing accordingly. 

I would also recommend to check if the display driver has an update available.

 

 

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Community Beginner ,
Nov 06, 2021 Nov 06, 2021

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PECourtejoie, I know you are trying to be helpful, but a software update cannot change the amount of physical VRAM available to the graphics card.

 

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Adobe Community Professional ,
Nov 07, 2021 Nov 07, 2021

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Indeed, It is the requirements in vRAM and GPU power that are increasing, and a driver will not increase its amount, of course.

That said, it might help fix other issues, (we sometimes see users with drivers many years behind...)

Also, re-reading the OP, in this case, the drivers are included in the operating system.

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New Here ,
Nov 11, 2021 Nov 11, 2021

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Then Adobe should reduce what they charge people for the product on a monthly bill cycle. If you cant use the latest features, what is the point of the update now?

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Community Beginner ,
Nov 04, 2021 Nov 04, 2021

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I've uninstalled PS 2022 and reverted back to PS 2021. No more issues. Turn off automatic updates!

You can do this from your CC account - there's a list of all your installed apps and you can select other versions from the drop-down on the right 🙂 Hope this helps... 

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Community Beginner ,
Dec 02, 2021 Dec 02, 2021

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LATEST

another brilliant downfall of CC -- cannot stand it.

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New Here ,
Oct 28, 2021 Oct 28, 2021

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The menu shows OpenGL available, how do i enable it? after updated, i can't rotate my canvas anymore........  

thank you

 

Screenshot 2021-10-29 at 9.08.23 AM.png

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LEGEND ,
Oct 28, 2021 Oct 28, 2021

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Simple. Newer versions of Premiere Pro require far more VRAM than older versions just to even enable GPU acceleration at all. Your updated version now requires 1.5 GB of free, unused VRAM just for GPU acceleration to be enabled at all. Your GPU simply does not have enough VRAM to even use acceleration at all. And there is absolutely no way whatsoever around that.

 

In other words, you're stuck permanently with software-only rendering.

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Adobe Community Professional ,
Nov 08, 2021 Nov 08, 2021

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@ RjL190365 this thread is about Photoshop not Premiere Pro.

 

If the GPU does not meet the specs then some functionality will not work. More and more core functions are being moved onto the GPU going forward. Old openGL/CL functions are being rewritten to use DirectX and Metal, driven by the deprecation of the older GPU functions in new operating systems.

 

Dave

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LEGEND ,
Nov 09, 2021 Nov 09, 2021

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My bad. Why did I type Premiere Pro when I meant Photoshop?

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New Here ,
Nov 08, 2021 Nov 08, 2021

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I have the same problem, but regardless, it is Adobe Photoshop that should verify if my computer has everything necessary for the proper functioning of the new upgrade, if not, ask if I still want to install the new update. Do they expect you to buy a new computer every time they have a new idea or every time their suppliers offer them money to install their products?

 

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Adobe Employee ,
Nov 09, 2021 Nov 09, 2021

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There is a lot to say about this topic – I will try and lay everything out in a straightforward manner.

 

Photoshop’s minimum GPU requirements are listed here:

 

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

(the page is slightly out of date – it lists 2GB as the required VRAM, in fact we only require 1.5GB)

 

Roughly speaking, the phrases “DirectX 12 support“ and “Metal Support” mean “less than 7 years old”. It’s not an exact match, but any GPU that is 7 years old is usually low performance and does not run Photoshop well.

 

Our minimum requirements have not changed in a couple of years, however, two years ago we did not explicitly confirm that the GPU met our minimum requirements – we just attempted to use it anyway. About a year ago we saw an increase in the number of problems on GPUs which did not meet our minimum requirements – as mentioned above, we are making more and more use of the GPU, that means we rely on having a compatible GPU.

 

About six months ago we shipped a version of Photoshop that checked for GPU compatibility at startup, and disabled the GPU if it did not meet our minimum requirements. This happened without specifically informing the user that it had been disabled. You could go into the preferences and see that the GPU was turned off, or dig through the arcane details of System Info, but the information was not available to users in a convenient form.

 

With the most recent release, we added the GPU compatibility dialog to inform users when we were disabling their GPU. The dialog does not change the usage of the GPU compared to the previous release – it just lets you know that we are not using the GPU.

 

To go back to the original question, the GPU has less than the required amount of VRAM, hence it will not be used. Additionally, the GPU is an NVIDIA GeForce GT 750M which dates from 2013 – hence outside our support dates.

 

Photoshop will run without a GPU, however many features will be slower, and a few advanced features will be unavailable.

 

I want to say a word about drivers. Drivers are bundled with MacOS so my driver comments do not apply to Mac. Also, as pointed out above, updating drivers will not fix the lack of RAM on a GPU – the only solution to lack of RAM is purchasing an improved GPU (not trivial or cheap at the moment unfortunately).

 

Having said that, when it comes to GPU problems on Windows, old drivers are the leading cause of problems. Those of you familiar with the IT Crowd will know the mantra “have you tried turning it off and on again?” The GPU version of that is “have you tried updating your drivers?” If your machine is running without problems, don’t touch the drivers – “if it ain’t broke, don’t fix it”. However, if you are having problems that are GPU related, the first thing to do is update your drivers. NVIDIA and AMD both have software that will detect your current drivers and update to new ones. Their update software also has the option for a “clean install” – we recommend doing a clean install.

 

 

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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Thanks for the clear explanation... Simple and to the point, Bob, this should be in a blog post.

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New Here ,
Nov 26, 2021 Nov 26, 2021

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I'm having the same issue once I installed photoshop 2022, so I'm just have to revert back to the older photoshop untill i can aford a new Mac I guess!

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New Here ,
Nov 27, 2021 Nov 27, 2021

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how do you revert back to the older versions of photoshop?

 

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LEGEND ,
Nov 28, 2021 Nov 28, 2021

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Unfortunately, you can only roll back to version 22.0 (the "2021" version) for Photoshop. Nothing older than that. Adobe had officially restricted older version availability to the previous year's major version.

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Adobe Community Professional ,
Nov 28, 2021 Nov 28, 2021

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quote

how do you revert back to the older versions of photoshop?

 


By @Rachel21967076ao1z

 

https://helpx.adobe.com/download-install/using/install-previous-version.html

 

Gene

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