We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
After the latest update nothing is working. When i start photoshop it shows me that message:
"IOError: General Photoshop error occurred. This fuctionality may not be available in this version of Photoshop."
I click ok and then nothing is working right. After 1 or 2 steps it crashes. I deleted it and install it again and its happening the same. Can anybody help me..? (sorry for my bad english)
Sorry that you're getting an error message
Which version of Photoshop are you using and what is your computer's OS?
If you're using the latest version of the app the please note that Photoshop's GPU requirements have increased for 22.0.
Try the solutions here: https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles
If your card is not supported you may need to upgrade your graphics card.
Thank you for yor reply. My version of photoshop is 22.3.0
My graphic card is supporting your latest requirements.
Is there anythinr else to do..?
I'm a wedding photographer and i can't do my editing work anymore.
I have the same problem. I'm a professional photographer who depends on PS working. This is a real problem.
I also have the same problem. Photoshop just stopped any io. I use the latest Windows 10.