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Loading problem while opening photoshop

Community Beginner ,
May 03, 2021 May 03, 2021

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Hi, I have a loading problem with photoshop when I'm opening it up. I've installed it and uninstalled it and reset preferences but the problem seem to be reapeted no matter what I do...please help it has been working the whole day but now it doesn't...

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Community Beginner ,
May 03, 2021 May 03, 2021

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Hi!  I'm having similar problems.  Photoshop crashes on launch.  I've created a new ueser, same problem.    So, i reinstalled the OS (MacOS Catalina), and it worked!  But, then, the next day crashes at each launch. 

 

Help!! 

 

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New Here ,
May 03, 2021 May 03, 2021

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I am having the same problem. I just migrated everything to a new macbook pro with the M1 Chip. It has a new install of the OS. I unistialled photoshop and reinstalled it and it won't open, it just hangs. The creative cloud app is also not working. It opens but is then completely frozen and nothing works. To unistall photoshop I had to log in to my account online. Anyone found a solution to this... sounds like it may be one for adobe support?

 

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Community Beginner ,
May 03, 2021 May 03, 2021

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Same here, when I'm opening the program everything freezes...and if it works and pressing somewhere it goes back to loading.. 

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New Here ,
May 03, 2021 May 03, 2021

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It's happening on Windows as well.  Open the program and then it's stuck; won't do anything.

 

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