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Missing files from cloud documents from Photoshop

Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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I was working on Photoshop yesterday and saving my file on Cloud document and suddenly Photoshop crashed and when I open it again the file I was working on and also ten other files which were made during last two months are missing and gone. I couldn't find them in assets and also any other place on the cloud or my computer. I contacted adobe support a few times since yesterday but they didn't help me. the files are gone in a strange way. and I'm sure there were completely and successfully saved because I could see them and open them each time. 
I think Adobe should make the cloud document files more secure even with crashes. I mean there should be a way to recover them back. and I find it so so so strange that they are eleven of them suddenly missing just by a Photoshop crash. 

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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This document should help: 

https://helpx.adobe.com/creative-cloud/kb/users-files-missing-creative-cloud.html 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Sorry I attached the wrong link.

You can always go to your account on a web browser and see if the files are there: 

https://assets.adobe.com/cloud-documents 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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