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No thumbnail when i save a psd file.

Explorer ,
May 01, 2020 May 01, 2020

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Hi all, there is an issue i'm not able to understand, so i hope you can help me.

When i save a psd file, sometimes there's not the thumbnail and i cannot see the preview in Bridge but just the icon.

What's the problem?

Thanks

 

Photoshop 21.1.2

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Problem or error

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correct answers 1 Correct answer

Explorer , May 01, 2020 May 01, 2020
...But i've noticed a difference between the Preferences settings, because i don't have the option "Thumbnail" under Image Preview.I don't think that this is important

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Adobe Community Professional ,
May 01, 2020 May 01, 2020

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First be sure your file has the .psd extension

Next, check your file handing settings in Preferences. Make sure PSD and PSB compatibility is set to "always".

"Always Save" for Image Previews, Thumbnnail option checked on.

Next, you would need to apply the settings using "Save As..." to overwrite the old file. If save as a copy is checked, uncheck that.

Screen Shot 2020-05-01 at 11.33.44 AM.png

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Explorer ,
May 01, 2020 May 01, 2020

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yes, my files have the .psd extension and i have already set the compatibility on "Always". The strange thing is that in the Ps wellcome screen, i can see the preview but not in Bridge. My workflow in Ps is always the same, more or less but i don't understand where is the issue.

Thank for your quick reply

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Explorer ,
May 01, 2020 May 01, 2020

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...But i've noticed a difference between the Preferences settings, because i don't have the option "Thumbnail" under Image Preview.

I don't think that this is important

Cattura.JPG

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Adobe Community Professional ,
May 02, 2020 May 02, 2020

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I'm surprised that option is not there, even in the Italian version. Perhaps a uninstall/reinstall might be needed.

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New Here ,
Jul 27, 2021 Jul 27, 2021

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I have the same problem, but I have identified that PSDs that are over 50MB will not save a preview thumbnail nor show it in Explorer.
PSDs below 50MB are OK and will display a preview thumbnail in Windows Explorer.
I can't find where to change that setting.

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