Opening Tiny Photos since update

Community Beginner ,
Jan 26, 2018 Jan 26, 2018

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Every since the update the other day, when I open up a photo in Photoshop, the image is tiny, like pinprick size.   The first time it did it, I had to FIND it, it was so small.   It has continued doing so.   Have to scroll to make them the proper size on the screen.   Something from the update or do I need to change a setting of some sort?   I don't want to have to do that every time I open an image.

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correct answers 1 Correct answer

Community Beginner , Jan 27, 2018 Jan 27, 2018
Well, for whatever reasonI had to reset Bridge's preferences.   I discovered I couldn't open photos from Bridge.   When I reset it's preferences (using ctrl when I opened it), then everything worked right again.   Thankfully.

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LEGEND ,
Jan 26, 2018 Jan 26, 2018

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Try resetting your Photoshop preferences.

JJMack

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Community Beginner ,
Jan 27, 2018 Jan 27, 2018

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Thank you JJMack.   Just gave that a try, but it did not solve the issue.   It has to be a setting of some sort.

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Community Beginner ,
Jan 27, 2018 Jan 27, 2018

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Well, for whatever reasonI had to reset Bridge's preferences.   I discovered I couldn't open photos from Bridge.   When I reset it's preferences (using ctrl when I opened it), then everything worked right again.   Thankfully.

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LEGEND ,
Mar 04, 2018 Mar 04, 2018

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For anyone who wants to get to know why it happens check: There isn't enough room to display this document => bug !

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Adobe Employee ,
Apr 03, 2018 Apr 03, 2018

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Hi All,

We are happy to announce the release of Photoshop CC 19.1.3 and have introduced the fix for Photoshop CC 2018 19.1: Photoshop opening images highly zoomed in unexpectedly | Photoshop Family Cu...

See what's new in this release: Fixed issues in Adobe Photoshop CC

To update Photoshop CC to 19.1.3, click "Update" in the Creative Cloud desktop application next to Photoshop CC.

Regards,

Mohit

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LEGEND ,
Apr 03, 2018 Apr 03, 2018

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Well I checked that in newest 19.1.3 before your post and the problem still exists:

Photoshop CC 19.1.3 is now available. | Photoshop Family Customer Community

That linked by you topic refers to bug that occured in 19.1.0, not like this in 19.1.1

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Adobe Employee ,
May 14, 2018 May 14, 2018

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This should be fixed now. Would anybody like to verify that this is resolved for them in the Photoshop CC 2018 (19.1.4) update that was just released?

Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.

Update Creative Cloud apps

Regards,

Pete

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LEGEND ,
May 14, 2018 May 14, 2018

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After 3 months if finally works again!

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Adobe Employee ,
May 15, 2018 May 15, 2018

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Hi Kukurykus,

Great, thanks for the feedback.

Regards,

Mohit

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