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P: Convert to Video Timeline option missing - Apple M1 devices

Community Beginner ,
Apr 08, 2021 Apr 08, 2021

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

 

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

 

Thank you for the help!

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2022 Jun 17, 2022

 

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here.

 

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks

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Adobe Employee ,
Aug 17, 2021 Aug 17, 2021

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Hi, 

 

We're sorry about the trouble with Photoshop while trying to open video files. This is a known compatibility issue with Photoshop on the M1 Macs. You can try running Photoshop in Rosetta emulation for now while our product team works on a fix. To run Photoshop using Rosetta, please check: https://support.apple.com/en-us/HT211861

 

For more info, you can check: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html#native-known-issues

 

Regards,

Nikunj

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New Here ,
Aug 18, 2021 Aug 18, 2021

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Same - run in Rosetta is not anywhere to be found. On a new MacBook Air ...

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Same issue with MiniMac 2018 / Big Sur / Photoshop 2019 /2020 /2021 (all same error message)  I have tried to download Rosetta via terminal but not supported message.

Had to resort to iMovie - used to work with Photoshop and prefer to continue that way..

Help please..

 

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Same issue with MiniMac 2018 / Big Sur / Photoshop 2019 /2020 /2021 (all same error message)  I have tried to download Rosetta via terminal but not supported message.

Had to resort to iMovie - used to work with Photoshop and prefer to continue that way..

Help please..

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New Here ,
Aug 20, 2021 Aug 20, 2021

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This is INCREDIBLY annoying. I don't know why anyone even bothers with Adobe anymore. Every update comes with a whole new set of issues. Might as well cancel my subsription and find another more effective software with a competent support team. 

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Community Beginner ,
Aug 21, 2021 Aug 21, 2021

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Same - run in Rosetta is not in my get info. On a MacBook Pro / M1 chip / Photoshop 2021...

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Community Beginner ,
Aug 21, 2021 Aug 21, 2021

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Oh found it. Had to click on the Photoshop application, not the folder. Render video is there! Thanks!!!

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New Here ,
Aug 21, 2021 Aug 21, 2021

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This problem has been driving me crazy, and I've wasted a lot of time already. I hope there's a solutions soon!Screen Shot 2021-08-21 at 11.46.25 AM.png

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New Here ,
Aug 21, 2021 Aug 21, 2021

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same here...so disappointed and angry...

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New Here ,
Aug 22, 2021 Aug 22, 2021

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THANK YOU SO MUCH FOR THIS!

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New Here ,
Aug 23, 2021 Aug 23, 2021

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It worked for me too! thank you! 😄

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New Here ,
Aug 24, 2021 Aug 24, 2021

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Hey!! do you continue to have issues with the constant crashing using Rosetta 2 version?

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Participant ,
Aug 24, 2021 Aug 24, 2021

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No, just not using the timeline. I prefer to work with the M1 version and not via Rosetta. I can always work with the timeline on my PC instead. 

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New Here ,
Aug 24, 2021 Aug 24, 2021

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Hey Team. Up until a few days ago this tool was working flawlessly. However, everytime I try to use it now I get an error message saying 'Could not complete the video frames to layers command because the file cannot be opened.' any insight is helpful, thanks!!

 

Screen Shot 2021-08-24 at 6.13.04 PM.png

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Adobe Employee ,
Aug 24, 2021 Aug 24, 2021

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are you on an M1/Apple Silicon device? Video features are not yet supported: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html#rosetta-known-issues 

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New Here ,
Aug 25, 2021 Aug 25, 2021

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Hi there,

I am experiencing a problem with my photoshop program. I have the latest version of photoshop and for some reason, I am unable to upload an mp4 file. It will pop up on the screen with a message saying that the file is unreadable. I have spoken to Digital Design lecturers and even they do not know what the problem is. 

 

and another strange thing is that I cannot seem to find my video layers under the layers panel. Normally this option will be just under the smart object. I also do not know if my M1 chip might be the problem or not.

 

Please can somebody help. Thank you.

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Community Expert ,
Aug 25, 2021 Aug 25, 2021

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Hello, it is normal with the current version of Photoshop for apple silicon: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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New Here ,
Aug 25, 2021 Aug 25, 2021

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Awesome, thank you so much.  I have sorted out the issue.

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New Here ,
Aug 25, 2021 Aug 25, 2021

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THIS SUCKS, PLEASE FIX IT!!!

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New Here ,
Aug 25, 2021 Aug 25, 2021

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No puedo interpretar/exportar un video que hice tipo gif de la linea del tiempo. 

 

Alguno me puede ayudar?

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Community Expert ,
Aug 26, 2021 Aug 26, 2021

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Have you tried File > Export > Save for Web? 

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Community Expert ,
Aug 26, 2021 Aug 26, 2021

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Hello, is it an M1 mac, on Photoshop 22.5?

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New Here ,
Aug 26, 2021 Aug 26, 2021

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August 26, 2021 and still no fix!!!! 

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Contributor ,
Aug 26, 2021 Aug 26, 2021

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When are video editing tools and plugin support going to be added to the Apple Silicon/M1 version? Getting tired of switching back and forth for these basic functions. Thanks.

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Community Expert ,
Aug 26, 2021 Aug 26, 2021

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Only Adobe can address that.

JJMack

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