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P: Error at loading of IPPcv library Photoshop 22.0 Windows 10

Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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I have updated photoshop to version 2021 but it won't open I get this message.
Can anyone help me with this?

Where can I find this missing file?

 

{Moderator Note: Edited the thread title, PS-57173}

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correct answers 3 Correct answers

Adobe Employee , Oct 20, 2020 Oct 20, 2020
Hi there, We're sorry for the trouble. Could you please check the minimum system requirements for Photoshop 22.0 here: https://helpx.adobe.com/photoshop/system-requirements.html Also, check the available workarounds to fix this issue for now: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary Let us know if that helps. Thanks, Mohit

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Adobe Employee , Oct 20, 2020 Oct 20, 2020
Hi there, Looks like your CPU version isn't compatible with Photoshop 22.0. You should roll back to the previous version of Photoshop 21.2.4 and let us know if that helps. Here's how you roll back to the previous version: https://helpx.adobe.com/download-install/using/install-previous-version.html Thanks, Mohit

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Adobe Employee , Feb 24, 2021 Feb 24, 2021
Hi there, Sorry that you're getting an error "Error at loading of ippCV library" while loading Photoshop. Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later. See: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64 Number o...

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replies 158 Replies 158
Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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Same here.

I download the missing dll from Internet and placed at photoshop instalation folder by the error keep showing.

 

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Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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it does not matter, is not the file but the CPU that does not have support for SSE 4.2

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Engaged ,
Oct 25, 2020 Oct 25, 2020

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What's the point to reply if you have no idea what you are talking about?
Yes, CPU does not have SSE4.2 support.
But library used by Photoshop (Intel Performance Primitives) actually have implementation which does not require SSE4.2 and would work - it just was not included in the Photoshop distribution.
Thats why people get these error message.

Here is description how this could be fixed by adding missing libraries: https://feedback.photoshop.com/conversations/photoshop/photoshop-error-at-loading-of-ippcv-library/5...

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Worked a treat! Thank you.

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New Here ,
Nov 13, 2020 Nov 13, 2020

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After I downloaded and copies the missing DLLs, Photoshop V22.0 lauched but I can not open any photo then I cannot close the program either. Please help fix this. Thanjs.

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New Here ,
Jan 10, 2021 Jan 10, 2021

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It may happen because your computer has no enough memory, close some other programs or wait a while for the program to respond.

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New Here ,
Dec 29, 2020 Dec 29, 2020

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Excellent advice.  Thank you

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Hi there,

 

We're sorry for the trouble. Could you please check the minimum system requirements for Photoshop 22.0 here: https://helpx.adobe.com/photoshop/system-requirements.html

 

Also, check the available workarounds to fix this issue for now: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

 

Let us know if that helps.

Thanks,

Mohit

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Participant ,
Oct 21, 2020 Oct 21, 2020

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I have just updated to PS 22.0

When I launch the app I get 

PhilT_GP_0-1603299795984.png

 

Windows 10
AMD processor

PS 21.2.4 still works

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New Here ,
Oct 21, 2020 Oct 21, 2020

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I'm having the same issue. Restarted, and then uninstalled and did a fresh install. Issue persists.

Downgrading to 21.2.4 for now.

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New Here ,
Oct 21, 2020 Oct 21, 2020

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Hallo, ich habe leider das selbe Problem. Habe auch jetzt den Downgrade auf PS21.2.4 gemacht 😞

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Adobe Community Professional ,
Oct 21, 2020 Oct 21, 2020

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Check the following link for details on this error. It seems your computer does not meet the requirements for the new PS version hence the error.
https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary
-Manan

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Participant ,
Oct 21, 2020 Oct 21, 2020

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I see it is listed as a known issue and the workaround is to revert to the previous version
https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

But as a subscriber I need to know if it will be fixed?
If not, what refund/reduction will I get if I I cannot upgrade to the latest version of software? 

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Same here. Do we get reimbursed for our having to downgrade to a previous version?  Who can afford a new computer with every PS upgrade. Things worked fine until now.

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New Here ,
Oct 21, 2020 Oct 21, 2020

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So does that mean if we don't meet the minimum requirements for 22.0, we no longer will get updates? 

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New Here ,
Oct 25, 2020 Oct 25, 2020

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I'd like to know the answer for this question as well, please...

"So does that mean if we don't meet the minimum requirements for 22.0, we no longer will get updates"

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New Here ,
Oct 21, 2020 Oct 21, 2020

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I installed the latest version on PS but it wont start. I get "Your application is dynamically linked with IntelR IPP Librairies version 2020.1.1 . No DDL from the list belowis found on the system path: ippcvm7.dll. Please provide a pathe to at least one of them.

 

Although there is no list below as they suggest.

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New Here ,
Oct 21, 2020 Oct 21, 2020

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Добрый день. Не могу импортировать фотографии из лайтрума в фотошоп. Фотошоп выдает соощение: "Открытие документа "####" невозможно: файл не найден".
Подскажте, как быть?

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New Here ,
Oct 22, 2020 Oct 22, 2020

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Hello

Photoshop 22.0 does not run because the path ippcvm7,dll is missing. I have already updated visual studio 2019 x64 with no effect

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Adobe Employee ,
Oct 22, 2020 Oct 22, 2020

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Hi there,

 

We're sorry for the error. It's happening due to the unsupported SSE version. Check out the known issue article for more info: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

Thanks,

Mohit

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New Here ,
Oct 22, 2020 Oct 22, 2020

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My problem with V 22:  Won't boot shows error can't find intel IPPV libraries

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Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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I updated photoshop to the latest version and it can't run. Shows ippcvm7.dll missing

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Adobe Community Professional ,
Oct 20, 2020 Oct 20, 2020

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Hello, which latest version? V22? (check the installed version in your CC application)

 

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Community Beginner ,
Oct 20, 2020 Oct 20, 2020

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Yes, version 22.0. The difference with other updates is that this time I indicated delete previous versions.
Strictly the error message is as follows:
Your application is dynamically linked with Intel (R) IPP libraries version 2020.0.1 (r0x35c5ec66)
No DLL from the list below is found on the system search path:
ippcvm7.dll (the most suitable for you CPU)
Please provide a path to the least one of them.
Thank you.

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