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P: Program Error saving to Google Drive on macOS

Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Hello everyone! In Photoshop version 23.01 for MAC, do you also encounter an error when trying to directly save changes to a job? How did you solve?

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correct answers 2 Correct answers

Community Beginner , Nov 20, 2021 Nov 20, 2021
Thanks for the replies .. I did a Google Workspace update (only now avaible)  and the problem is solved. :heart_suit:

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New Here , Nov 27, 2021 Nov 27, 2021
I had this same problem until I found this thread. I downloaded the newest version of Google Drive, reinstalled, problem solved.

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Adobe Employee ,
Nov 17, 2021 Nov 17, 2021

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Are you saving from Export > Save for Web? Or File > Save As...?

Are you saving to your local drive (e.g. your desktop)? Or a server, or an external drive?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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I'll explain better: if I save an image after processing it (in any format), then apply changes and try to save it again with the same name (via the "save" or "save as" button), Photoshop generates a program error and does not allow to save. I am therefore obliged to change my name otherwise it is not possible to continue.
The error message that appears is:
"Unable to save" XXX "because a program error has occurred."

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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so:

Are you saving from Export > Save for Web? Or File > Save As...? 👉 File > Save

Are you saving to your local drive (e.g. your desktop)? Or a server, or an external drive? 👉 local drive

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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ps: just to know, I use the Gdrive folder locally on the PC that also copies online, but this problem occurs only with Photoshop and not with other Adobe programs.. 

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Adobe Employee ,
Nov 18, 2021 Nov 18, 2021

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If you set the Google Drive to "Available Offline" do you save without program error?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 20, 2021 Nov 20, 2021

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Thanks for the replies .. I did a Google Workspace update (only now avaible)  and the problem is solved. :heart_suit:

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New Here ,
Nov 27, 2021 Nov 27, 2021

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I had this same problem until I found this thread. I downloaded the newest version of Google Drive, reinstalled, problem solved.

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