Pen pressure issue Photoshop CS6 - Surface pro

[Sebastian23005839l05y]

Hey. I`ve got an issue with pen pressure in PS CS 6, which I installed on my Surface Pro.

I tried to reinstall it, reinstall drivers, paste PSUserConfig.txt file int App Data and nothing works. Still PS doesn`t detect pressure pen, and I`ve got an alert sign in brush settings.

I know that there were a lot of topics with pressure problem but I didn`t find fitting to this. Anyone have idea what can I do more to repair that?

I would be grateful for help.

Sebastian

[Sahil.Chawla]

Hi Sebastian,

Sorry to hear about the trouble with Photoshop. Could you try resetting the preferences of Photoshop and see if it helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

Regards,
Sahil

[Sebastian23005839l05y]

Unfortunately I don`t have that button. There`s only "reset all warning dialogs" button? You know maybe why it`s not showing in menu?

Regards,

Sebastian

[Abambo]

Read all of the https://helpx.adobe.com/photoshop/using/preferences.html text. That button may have been added at a later stage. Use the keyboard combination to trash the preferences, or use the manual method. Do not forget to back-up them first.

[Sebastian23005839l05y]

Nothing happend. I reset preferences manualy, and by shortcut but still I have the same problem. Maybe you have any idea to solve that by other way?

Regards,

Sebastian

[Nancy OShea]

You realize CS6 is discontinued & unsupported software from 2012, right?

In contrast, how old is your Surface Pro?

Have you considered getting modern Photoshop CC?

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:
- Photoshop CC and Photoshop on iPad
- Lightroom on desktop, mobile and the web
- Lightroom Classic
- Portfolio website + hosting
- Bridge
- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps (51 + apps & services) and Single Apps Plans
https://www.adobe.com/creativecloud/plans.html

[Sebastian23005839l05y]

Yes, I know that it`s no supported. That`s why I asked on forum, not send mail to support team.

My Surface is from 2019. I saw that photshop worked on it correctly.

Regards,

Sebastian

[Nancy OShea]

Modern Photoshop works, yes.  But I don't know about Creative Suite which is 12 years old. 

You can try modern Photoshop free for 7 days and see if you like it. If you don't wish to keep it, can cancel before the trial ends.

Another option is Photoshop Elements 2022 (approx $100, no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

[Sebastian23005839l05y]

I mean that this CS6 Ps work on that tablet, on Win 10.

Thank you, If I want to buy new photshop I`ll do it..

I would be grateful If anyone else can help.

[Nancy OShea]

Possibly related:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/surface-pro-4-loses-pen-pressure-with...