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Photoshop 2021 loads to blank grey screen on Mac Catalina and most current version of Photoshop

New Here ,
Jul 18, 2021 Jul 18, 2021

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I am having difficulty getting the app to open past a blank grey screen that says "Adobe Photoshop 2021" at the top.  I don't have Mac Big Sur but my version of Photoshop is current.  Any tips? Thanks!

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Crash or freeze, Problem or error

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Adobe Employee ,
Jul 20, 2021 Jul 20, 2021

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Hi there,

 

Sorry that Photoshop 2021 on your computer running macOS BigSur does not load the interface screen and instead showing a blank interface.

 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html and let us know if that helps?

 

Thanks,

Akash

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