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Photoshop 3D Fehlfunktion/ Komplettausfall in aktueller version 22.4.2

New Here ,
Jun 21, 2021 Jun 21, 2021

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Hallo . ich musste mit großem Erschrecken feststellen dass plötzlich in Photoshop 3D nicht mehr funktionierte (3D objekte / Kugelpanorama) . Ich verwendete Adobe photoshop 22.4.2 auf einem Macbook Pro 15 zoll 64GB ram/ 8GB VRAM (AMD Radeon pro 5600 M)  unter Mac OS Catalina.

Seltsamerweise zeigt gein anderes Programm hier probleme, auch After Effects läuft flüssig, 3D Räume, VR objekte werden schnell und flüssig angezeigt.

Öffne ich das 3D objekt, Kugelpanorama in Photoshop Version 2020 ist alles okay und  in 3D kann problemlos gearbeitet werden. ein extrem lästiger und ziemlich katastrophaler Fehler den sich da die aktuelle Photoshopversion bei mir leistet. Was ist der Grund? Ist die installierte Version ggf deffekt? ist Version 2022 nicht mehr mit Catalina Kompatibel und erkennt sie die Grafikkarte nicht? Gab es ähnliche Probleme woanders? Bitte um schnelle Hilfe. Ich arbeite vorerst mit dem alten Photoshop weiter danke

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Adobe Community Professional , Jun 21, 2021 Jun 21, 2021
Have you tried disabling native canvas in your Preferebces? Adobe recomends you do to ues 3D in Photoshop 2021 for Photoshop 3d has not been updated for 2021. Read this https://helpx.adobe.com/photoshop/kb/known-issues.html 

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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Have you tried disabling native canvas in your Preferebces? Adobe recomends you do to ues 3D in Photoshop 2021 for Photoshop 3d has not been updated for 2021. Read this https://helpx.adobe.com/photoshop/kb/known-issues.html 

JJMack

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New Here ,
Jun 22, 2021 Jun 22, 2021

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thanks so much JJ! this worked. disabling Native Canvas and everything returned to normal. very interesting, i am using photoshop for painting since 26 years , and i still do not know what "native canvas" means or for what this is/ was good for (besides causing huge trouble in 3D).   b. jan

 

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Graphics system support has become better over the years in Apple and Microsoft Operating systems. Older Graphics support does not perform as well as the newer improved support.    Adobe is updating their Applications to use the improved support available in Windows and Mac  Systems.    Native Canvas is Adobe new  updated support the the Windows and Mac System improved Graphics Support.    However Photoshop 3D has not been updated to use Photohop's new Graphics Support so Photoshop 3D feature does not work in Photoshop 2021.  Disabling Native Canvas basically enable older Photoshop version graphics support.

JJMack

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