Photoshop CC 2020 "Save as ..." doesn't work.

New Here ,
Dec 23, 2019 Dec 23, 2019

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O/S is Windows 10 Home November 2019 update.

As the caption, I cannot use "Save as" command.

In case of not only PNG but also every picture format, I cannot do.

I have no idea to improve.

I have to use "export" command. It is not convenient for me.

Could you please advise me how to solve?

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Guest
Dec 24, 2019 Dec 24, 2019

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Hi

What exactly happens when you try to do a Save As, it's working fine for me with Windows 10 1909 and Photoshop version 20.0.2

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New Here ,
Dec 31, 2019 Dec 31, 2019

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Unfortunately, my Ps 2020 may not perform well. Whatever I did was vain.

When I returned from Ps 2020 to Ps 2019, Ps 2019 performed well.

I am going to use Ps 2019....

 

Thank you for advice.

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Adobe Community Professional ,
Dec 24, 2019 Dec 24, 2019

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which version of phtoshop are you using ?

reset preferences settings is highly recommended 

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New Here ,
Dec 27, 2019 Dec 27, 2019

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My Photoshop is version 21.0.2.

I have already tried reset preferences setting in vain.

And I have tried also below:

 

Uninstall & reinstall

install old version

 

However results are the same.

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Community Beginner ,
Apr 05, 2020 Apr 05, 2020

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Well? What is going on? I have the same problem with version 21.1.1. I installed an old version. Same problem. I uninstalled everything then installed the latest version. Same problem. Furthermore:

-- the File > New command does not work either.

-- the Workspace does not stay in place.

Windows 10 Home, version 1909

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New Here ,
Apr 05, 2020 Apr 05, 2020

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Unfortunately, my Ps 2020 may not perform well. Whatever I did was vain.

When I returned from Ps 2020 to Ps 2019, Ps 2019 performed well.

I am going to use Ps 2019....

 

Thank you for advice.

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