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Photoshop crashes all the time on mac book M1 chip

New Here ,
Apr 06, 2021 Apr 06, 2021

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Photoshop crashes all the time on my new mac book M1. I'm getting so frustrated. Adobe this is something I want you guys to look into. cheers Josh.

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Crash or freeze, Problem or error

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Adobe Employee ,
Apr 06, 2021 Apr 06, 2021

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Hi,

 

We're sorry about the trouble with Photoshop on the M1 macbook. Would you mind sharing the exact version of Photoshop you're using along with your computers macOS version? Did you start experiencing the issue after an update to Photoshop or to macOS?

 

Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac & check if it helps.

 

Regards,

Nikunj

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New Here ,
Apr 06, 2021 Apr 06, 2021

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it's happening to me too... i tried what Nikunj said and didn't work...

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