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Photoshop CS6: pen only drawing straight lines?

Community Beginner ,
Jan 09, 2016 Jan 09, 2016

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I am using Windows 8.1

I've seen this question posted on here before (Why can I only paint straight lines in Photoshop CS6?) but my situation and tablet are a bit different. I have recently bought this tablet from amazon and for a few weeks I have been practicing working with it on Paint tool SAI. It works beautifully on the program and I have had no problems with it.

Amazon.com: XP-Pen Artist10 10.1" IPS Interactive Pen Display Graphics Drawing Monitor (Black): Comp...

However, whenever I try to use the tablet with photoshop, it only makes straight lines. I know it is not a problem with the Shift key being stuck because, strangely, while I was attempting to draw for a screen capture of the problem, it randomly starting working for a few strokes, as seen in the first screen shot. After that had happened, I opened a new canvas to work on and it unfortunately went back to drawing lines from then on.

Here are the screenshots, trying different brushes (first 4) and having the control on Pen Pressure:

ss1.pngss2.png

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correct answers 1 Correct answer

Community Expert , Jan 09, 2016 Jan 09, 2016

This user of a Ugee 19" Graphics Drawing Pen Tablet Monitor had and fixed the issue by restarting the device.  That sounds like a likely fix to me as you are rebooting the device.  In fact I'd be surprised if it does not fix it for you as well.

Amazon.com: Tony Webb's review of Ugee 19" Graphics Drawing Pen Tablet Monit...

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Community Expert ,
Jan 09, 2016 Jan 09, 2016

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Wow!  That's a new one on me.  Check this video and I'll have a think about it.

[Unsolved] Photoshop Tablet Straight Lines Problem - YouTube

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Community Expert ,
Jan 09, 2016 Jan 09, 2016

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This user of a Ugee 19" Graphics Drawing Pen Tablet Monitor had and fixed the issue by restarting the device.  That sounds like a likely fix to me as you are rebooting the device.  In fact I'd be surprised if it does not fix it for you as well.

Amazon.com: Tony Webb's review of Ugee 19" Graphics Drawing Pen Tablet Monit...

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Community Beginner ,
Jan 09, 2016 Jan 09, 2016

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Also, I had tried turning the monitor off and on again as well as tried using the tablet without the monitor on but there is no difference in results, sadly.

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Community Expert ,
Jan 09, 2016 Jan 09, 2016

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ciro711 wrote:

Also, I had tried turning the monitor off and on again as well as tried using the tablet without the monitor on but there is no difference in results, sadly.

Is there a facility for resetting the monitor?

Does turning it off put it in sleep mode or completely power it down?

Does it have a battery that you could remove to force a reset?

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Community Beginner ,
Jan 09, 2016 Jan 09, 2016

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The only way of turning it off is unplugging it, I'm afraid. It has no on/off button or switch, only for the screen. It doesn't seem to have any way of removing the battery without taking the entire tablet apart.

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Community Beginner ,
Jan 09, 2016 Jan 09, 2016

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Yes! That is exactly what it is doing! Thank you for trying to help. It seems to only do this exclusively on Photoshop whenever the control is put on pen pressure.

Solutions that were in the comment section in the video that I have tried and have not worked (for me, anyways!):

- unplugging any mouse device (restarted photoshop, it worked for a minute, but went back to straight lines again)

- disabling flicks (as well as the "press and hold" option for the pen)

- unplugging and replugging the tablet (it didn't make the straight lines anymore but the pen pressure turns off)

The most effective method was unplugging any mouse device. It goes on and off with drawing the lines but the problem still persists, sadly.

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New Here ,
May 13, 2018 May 13, 2018

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Hey, I know this is old, but I'm having the same problem. Have you found a fix to it?

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New Here ,
Jun 20, 2018 Jun 20, 2018

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Hey, I have Star 06 and I got here trying to look for a permanent solution.

The quick fixes I found can be either

1. Choosing another brush from the brush pallete (might take 1-4 tries)

2. Opening the XP Pen utility and in the mouse mode, clicking the other unselected mode then going back to your original selected mode (for me it is Relative Mode then click back to my original Absolute Mode) then click the OK button.

I noticed that the problem reoccurs if the pen got too far away from the tablet.

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