Hello. I had the Photography CC plan for a year, and decided not to renew it. I have Photoshop CS6 downloaded on my computer. Now, it won't let me open the CS6 app- a message pops up that says I need to renew my subscription. I think this is unfair and I am extremely frustrated- have contacted Adobe multiple times about this. Please help.
Then install CS 6 using the CS6 installer and use your old CS6 perpetual serial number. That should Install and activate CS6 Version 13.0 which is very buggy and needs to updated. Open CS6 and use menu Help>Updates. Hopefully the will update you version 13.0 to version 13.0.6 Mac or Version 18.104.22.168 Windows..
When I installed Photoshop CC. CS6 and CC both worked but after a few CC updated I found my CS6 install was broken and CS6 Help>Update would try to install updates but would fail with some error. I had to install CS6 on top of the current broken install and then use menu Help>Updates. Update worked then and updated my CS6 13.0 to version 13.1.2 the subscription version of CS6. Yes there are three versions of CS6 and there are some differences between versions. Mac perpetual 64bit only can not use the optional CS5 plug-ins for they are 32bit version. Windows CS6 perpetual can use the optional CS5 plug-ins Web Photo gallery and Picture Package there are both 32bit and 64bit versions. Perpetual CS6 Scripting has a bug I reported to Adobe that Adobe fixed in the subscription version of CS6. Though the Subscription Wndow CS6 can load the optional CS5 plug-in they do not work for Adobe removed or change some plug-in support in subscription CS6 version 13.1.2 .