Photoshop desktop will not open cloud document created in photoshop iPad

[defaultxaz7g0q4l8yr]

Photoshop desktop will not open cloud documents created in photoshop iPad

[Akash Sharma]

Hi there,

Sorry that Photoshop Cloud documents created on your iPad are not working on your Desktop.

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/cloud-document-error-troubleshooting.html and let us know if that helps?

Thanks,

Akash

[defaultxaz7g0q4l8yr]

No that fix did not work, after tinkering with the interface first open any document stuck that will not sync in the web cloud documents interface. This action kicks off something with the file and all systems, windows 10 desktop, iPad Pro 11, and web all stay in sync.