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Photoshop desktop will not open cloud document created in photoshop iPad

New Here ,
Jul 22, 2021 Jul 22, 2021

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Photoshop desktop will not open cloud documents created in photoshop iPad

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Adobe Employee ,
Jul 22, 2021 Jul 22, 2021

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Hi there,

 

Sorry that Photoshop Cloud documents created on your iPad are not working on your Desktop.

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/cloud-document-error-troubleshooting.html and let us know if that helps?

 

Thanks,

Akash

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New Here ,
Jul 30, 2021 Jul 30, 2021

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No that fix did not work, after tinkering with the interface first open any document stuck that will not sync in the web cloud documents interface. This action kicks off something with the file and all systems, windows 10 desktop, iPad Pro 11, and web all stay in sync.

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