Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photoshop error on save - disk error

Community Beginner ,
Nov 07, 2019 Nov 07, 2019

Copy link to clipboard

Copied

Hi, when I open psd file and make some changes and when I try save this file (to net driver)

Photoshop says I cant save because disk error. But when I try "save as" and change file name PS save it without problem.

 

Imac pro 2017

macOS Catalina 10.15.1 (19B88)

PS 2020

 

Thank you for your help

David

 

 

 

TOPICS
Creative Cloud

Views

821

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 07, 2019 Nov 07, 2019
Thanks for the update. It's a known issue with Photoshop 21.0 version and our engineering team working on the fix. For now, you can save the files locally and move it to the network location outside Photoshop. Thanks, Mohit

Likes

Translate

Translate
Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

Copy link to clipboard

Copied

Hi David,

 

We're really sorry for the save issue in Photoshop. Are you facing this issue while saving files to network location/drive?

 

Do you get the same error message while saving the files on a local disk? 

 

Thanks. 

Mohit

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 07, 2019 Nov 07, 2019

Copy link to clipboard

Copied

On local disk is it OK 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

Copy link to clipboard

Copied

Thanks for the update. It's a known issue with Photoshop 21.0 version and our engineering team working on the fix.

 

For now, you can save the files locally and move it to the network location outside Photoshop.

 

Thanks,

Mohit

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 23, 2020 Jan 23, 2020

Copy link to clipboard

Copied

Experiencing the same problem.

I tried going back, but it's too late. The previous version now does this as well due to the update.

Saving local and moving is a MAJOR pain. Saving versions eats up storage.

This is avey grave oooooops!

How long do you think this fix will take?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 15, 2021 Jan 15, 2021

Copy link to clipboard

Copied

It is January 2021 and still the file save error has not been fixed. How can you work if you can not save the file and use it to send. What good is this amazing program if the save does not work.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 18, 2021 Apr 18, 2021

Copy link to clipboard

Copied

HAS THIS ISSUE BEEN RESOLVED? BECAUSE I'M HAVING THE SAME PROBLEM SAVING FILES!! THIS DISK ERROR IS CAUSING MY COMPUTER TO FREEZE AND HAS TO BE REBOOTED!!!!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 05, 2021 Jul 05, 2021

Copy link to clipboard

Copied

LATEST

I'm a echo this, 2 years and its still 100% not fixed. FIX THIS ADOBE

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 19, 2020 Feb 19, 2020

Copy link to clipboard

Copied

Hi, I make another update and still same problem. 😞 I work in 100% with files on net drive and this bug is horrible for me.

Thank you for reply and nice day

David

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 15, 2021 Jan 15, 2021

Copy link to clipboard

Copied

I work on a drive plugged to my computer on Windows and this can not save problem still has not gone. No bug fixes yet.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 27, 2020 Feb 27, 2020

Copy link to clipboard

Copied

I am getting the same issue and it's incredibly frustrating and slows down my workflow.
Please notify me when the engineers have fixed the issue.

 

Thanks,
Lyam

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 15, 2021 Feb 15, 2021

Copy link to clipboard

Copied

I am getting this problem - 15th February 2021 using the on-line version!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 18, 2021 Apr 18, 2021

Copy link to clipboard

Copied

HAVE THEY FIXED THIS ISSUE WITH THE DISK ERROR????? I'M HAVING THE SAME PROBLEMS!!! IT'S REALL BAD WHEN TRYING TO A DOCUMENT IT FREEZES MY COMPUTER AND I HAVE TO REBOOT THE SYSTEM!!!!!!! THIS IS HAPPENING MORE FREQUENTLY NOW!!!!!!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines