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I have gone many rounds with LogiTech to try nd solve this issue, and it seems it might actually be a CC issue...or one with just Photoshop itself. Every time I open Photoshop (yes, just reinstalled it once again), I get the message:
The "LogiTech Options version 188.8.131.52" extension could not be loaded because it was not properly signed.
Path: /Library/Application Support/Adobe/CEP/extensions/LogiOptionsAdobe
For more information, visit: http://www.adobe.com/go/photoshop-troubleshoot-extension_en
Clicking the link above takes me to the Adobe pages, but with a message "These are uncharted waters" or the same in Finnish if I opt for the Finnish site.
I can't continue using Photoshop without clicking out of that window first.... Oh, and I'm using MacOS Big Sur, with everything restarted many many times to try to correct this issue....and the mouse works well with any other program I've tried it on so far.
i use the mx master 3 with an older version of software:
with no ps problems. a logitech update is available, but the most recent version appears to be
why don't you try the latest version?
Thanks, I have tried. Like I said, I've gone many rounds with LogiTech tech support, including deleting and reinstalling all their necessary and unnecessary software.
what version is installed?
OS: Big Sur (11.2.3)
Logitech Options: 8.50.210 (via LogiMgr Installer)
Photoshop: latest available in Creative Cloud (22.3.1)
again, why don't you update your logitech options?
What do you mean?
your logitech options software has an update available. but first you could try eliminating your photoshop custom shortcuts (if you have any):
otherwise, click more:
click software > check for updates
Oh, and I have set no application specific shortcuts.
Thank you. I uninstalled the LogiTech Options I had, and installed the one for which you provided the link (same as I had previously, but worth a try). After install, I restarted the computer, and clicked into CC Photoshop....only to get exactly the same message as previously:
Any other ideas?
No idea unfortunately.... It's almost a year since logitech options is no longer compatible with the latest versions of photoshop, making the mx3 mouse and craft keyboard very expensive items useless for the purpose for which they were designed. If you search in the logitech community you will see how many threads exist. Legal actions are pending (against logitech of course).
check your installed version number. if it's 8.54.106, that's a photoshop or os error.
just to be sure, restart your computer and re-start ps. if the same error appears:
manually reset your ps preferences by removing the preferences file, Preferences
Thanks for all the suggestions. I have tried them all (yes, even if it was the third or fourth time), including a few more new ones from Logitech support (see below), and still get the same message.
The newest Logitech support uninstalled all Logitech (again), cleared all junk from each individual Library directory (Application Support, Preferences, Caches, LaunchDaemons, PreferencePanes, Startupitems), checked for any OS update, reinstalled Logitech Options software, checked macOS permissions in Options & Permissions and LCC & Permissions.
Any more ideas? I would LOOOOOVE to get this solved.
Thanks in advance!
if logitech options still shows an old software version, there's a logitech problem.