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Photoshop not compatible with nvidia GEForce MX350

Community Beginner ,
May 05, 2022 May 05, 2022

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This is the third time I'm writing to have a solution to my problem.

Can I get confirmation from the support that this NVIDIA GEFORCE MX350 card is not supported by Photoshop? It is the only way to go forward with HP support.

 

Here the old discussion on my issue:

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/i-always-have-the-same-problem-i-m-pa...

 

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Adobe
Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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Here the old post to I have not solved anything...

problem descriptions and videos in the old post below:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/frozen-files-and-slowdowns-while-i-wo...

 

Thank you Dario

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Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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Hi guys, I have problems with new photoshop just installed.
I am an illustrator and I use it for work.
The problems are:
While I work, sometimes photoshop freezes the file I'm working on and in order to continue working on it I have to duplicate it.
When I use the optical pen it slows me down and makes me pixels on the file where I'm coloring or fragments the image (here I have the pics).
The computer is new:
HP pavillion all in one 27 "
11th Gen Intel (R) Core (TM) i7-11700T @ 1.40GHz 1.39 GHz processor, 1TB SSD, GeForce MX350
RAM installed 16.0 GB

System type 64-bit operating system, x64-based processor

Windows 11 Home

new pen tablet Wacom intuos S

Phtoshop 23.1.1

I went back to work on the old photoshop and computer because this is impossible

Thank you Dario

 

Screenshot_2022-01-24-11-56-19-89.jpgScreenshot_2022-01-24-11-56-29-14.jpgScreenshot_2022-01-24-11-57-06-06.jpgScreenshot_2022-01-24-11-57-11-89.jpg

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Adobe Employee ,
Jan 26, 2022 Jan 26, 2022

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First, let get back to a known default state in case there are any stale settings:

Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.

 

If that doesn't help, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

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Community Beginner ,
Jan 28, 2022 Jan 28, 2022

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Hi, today I tried to work, but the issue not solved.

I removed my setting folder this time and tried to work , but nothing, same issues.

This time I made a video, with the pixels while I use the pen, the strange deformations of the file and the file frozen and duplicated to be able to work on it.
all of these problems are strange and again I'm back to work on my old computer...

 

https://youtu.be/HLuA7T84vJE
https://youtu.be/uThtqnNlto8

https://youtu.be/ohQBpQD40sk

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Community Beginner ,
Jan 26, 2022 Jan 26, 2022

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Hi Jeffrey, thank you for reply.

For now I have disabled "native canvas" and for now trying to work it gave me no problems. I have to try massively on a coloring page in the next days.
If the problems arise again I will try and reset the preferences.

Grazie Dario

 

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Adobe Employee ,
Jan 26, 2022 Jan 26, 2022

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And it would be great to get system info.


Photoshop, select Help > System Info.

  1. In the System Info dialog, click Copy.
  2. Attach or copy the info here to this thread. 

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Community Beginner ,
Jan 26, 2022 Jan 26, 2022

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Ok Daniel:

 

Versione di Adobe Photoshop: 23.1.1 20220106.r.202 060a6d1 x64
Numero di avvii: 24
Sistema operativo: Windows 11 64 bit
Versione: 11 o versione successiva 10.0.22000.434
Architettura di sistema: Famiglia CPU Intel:6, Modello:7, Stepping:1 con MMX, Intero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Conteggio processore fisico: 8
Conteggio processore logico: 16
Velocità processore: 1392 MHz
Memoria incorporata: 16083 MB
Memoria disponibile: 12506 MB
Memoria disponibile per Photoshop: 11842 MB
Memoria usata da Photoshop: 85 %
SAM SDK Version: 2.0.0-main.950
Stato ACP.local:
- Versione SDK: 1.50.2
- Stato Core Sync: Raggiungibile e compatibile
- Esecuzione Core Sync: 5.2.4.2
- Vers. Core Sync minima richiesta: 4.3.66.0
Configurazione cache ACPL: ^4
Versione SDK Live Edit Client: 3.86.01
Area di lavoro Manta: disattivato.
Livelli alias: disattivato.
Palette modificatori: attivato.
Highbeam: ^ 0 ®Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Dimensioni porzioni immagine: 1024 K
Livelli cache immagine: 6
Anteprima font: Media
Versione HarfBuzz: 2.8.1
TextEngine: Text Engine
unificata ======= GPU
API nativa stabile: vero
API OpenGL stabile: vero
API OpenCL stabile: vero
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: NVIDIA GeForce MX350
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,219 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Monitor: 1
Visualizza limiti: alto= 0, sinistra= 0, basso= 2160, destra= 3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=196966071 -comment=Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64

[2361 ms]
Start sniffer 2022-01-26 17:32:14
# Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=196966071 -comment=Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64

{59 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,194 1,234), w=2,194, h=1,234)
Dimensions: (2,194 1,234)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce MX350 index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce MX350
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,219 MB
VRAM: 4,219 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,431 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvhdc.inf_amd64_75e4d75cf672cb89\nvldumdx.dll
Driver date: 2021-07-12 000000.000000-000
Driver age: 6 months
Driver version: 30.0.14.7141
Supports UMA: UNSUPPORTED
D3D-ID: 7316

Device 1
Name: Intel(R) UHD Graphics 750
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,565 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,431 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_78a8dfff86b68cae\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_78a8dfff86b68cae\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_78a8dfff86b68cae\igdumdim64.dll
Driver date: 2021-03-22 000000.000000-000
Driver age: 10 months
Driver version: 27.20.100.9415
Supports UMA: SUPPORTED
D3D-ID: 19594
End platform native
{1029 ms}

{1029 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,194 1,234), w=2,194, h=1,234)
Dimensions: (2,194 1,234)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce MX350/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce MX350/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,219 MB
VRAM: 4,219 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,431 MB
API version: 2.1 (2.1.2 NVIDIA 471.41)
Device version: 2.1 (2.1.2 NVIDIA 471.41)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvhdc.inf_amd64_75e4d75cf672cb89\nvldumdx.dll
Driver date: 2021-07-12 000000.000000-000
Driver age: 6 months
Driver version: 30.0.14.7141
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{1308 ms}

{1308 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce MX350
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 47 GB / s
Compute score: 694.63
Device name string: NVIDIA GeForce MX350
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 750
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,745 MB
VRAM: 6,745 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 10 GB / s
Compute score: 284.94
Device name string: Intel(R) UHD Graphics 750
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2262 ms}

Exit code kExitNormal
End sniffer 2022-01-26 17:32:16
[kStatusNormal, kExitNormal]

[2361 ms]
Finish RunAllAPIs

[4008 ms]
Start GetSnifferResult

[4008 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Tipo di licenza: Iscrizione
Numero di serie: 96040408397708322711
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Cartella applicazione: C:\Program Files\Adobe\Adobe Photoshop 2022\
Percorso file temporanei: C:\Users\dxsan\AppData\Local\Temp\
La memoria virtuale di Photoshop dispone di I/O asincrono attivato
Volumi di memoria virtuale:
Avvio, 952.8 GB, 851.9 GB disponibili
Cartella Plugin richiesti: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Cartella Plugin primari: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Componenti installati:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AdbePM.dll PatchMatch 2021/09/08:20:32:07 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe
AdobeLinguistic.dll Adobe Linguisitc Library e047f0a
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/11/11-04:15:13 79.c500e56 79.c500e56
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.0dd9fac 79.0dd9fac
AdobeXMP.dll Adobe XMP Core 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
AdobeXMPFiles.dll Adobe XMP Files 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
AdobeXMPScript.dll Adobe XMP Script 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2021/11/18-18:02:50 79.79a213b 79.79a213b
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
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AXE8SharedExpat.dll AXE8SharedExpat 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
AXEDOMCore.dll AXEDOMCore 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
Bib.dll BIB 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
BIBUtils.dll BIBUtils 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
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boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
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dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.5.6-1-720c425
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
filterport.dll FilterPort 1.1 O
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ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
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Piattaforma di estensibilità unificata uxp-5.5.6-1-720c425
UPIC 2.3.1


Plugin richiesti:

Affresco 23.1 - dal file “Filter Gallery.8bf”
Applica texture 23.1 - dal file “Filter Gallery.8bf”
Asimmetria 23.1 - dal file “statistics.8ba”
Bagliore diffuso 23.1 - dal file “Filter Gallery.8bf”
Bassorilievo 23.1 - dal file “Filter Gallery.8bf”
Bordi brillanti 23.1 - dal file “Filter Gallery.8bf”
Camera Raw 14.1 - dal file “Camera Raw.8bi”
Carta da lettere 23.1 - dal file “Filter Gallery.8bf”
Cineon 23.1 - dal file “Cineon.8bi”
Colore mezzetinte 23.1 - dal file “Standard MultiPlugin.8bf”
Colori NTSC 23.1 - dal file “NTSC Colors.8bf”
Conté Crayon 23.1 - dal file “Filter Gallery.8bf”
Contorni accentuati 23.1 - dal file “Filter Gallery.8bf”
Contorni con inchiostro 23.1 - dal file “Filter Gallery.8bf”
Contorni poster 23.1 - dal file “Filter Gallery.8bf”
Contorni strappati 23.1 - dal file “Filter Gallery.8bf”
Coordinate polari 23.1 - dal file “Standard MultiPlugin.8bf”
Core misurazione 23.1 - dal file “MeasurementCore.8me”
Correzione obiettivo 23.1 - dal file “Lens Correction.8bf”
Cristallizza 23.1 - dal file “Standard MultiPlugin.8bf”
Curtosi 23.1 - dal file “statistics.8ba”
Deforma 23.1 - dal file “Standard MultiPlugin.8bf”
Deviazione standard 23.1 - dal file “statistics.8ba”
Dicom 23.1 - dal file “Dicom.8bi”
Distorsione curvilinea 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto acquerello 23.1 - dal file “Filter Gallery.8bf”
Effetto carboncino 23.1 - dal file “Filter Gallery.8bf”
Effetto carta bagnata 23.1 - dal file “Filter Gallery.8bf”
Effetto cromatura 23.1 - dal file “Filter Gallery.8bf”
Effetto fotocopia 23.1 - dal file “Filter Gallery.8bf”
Effetto increspatura 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto incrinatura 23.1 - dal file “Filter Gallery.8bf”
Effetto intonaco 23.1 - dal file “Filter Gallery.8bf”
Effetto onda 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto pennellate 23.1 - dal file “Filter Gallery.8bf”
Effetto punti 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto retinatura 23.1 - dal file “Filter Gallery.8bf”
Effetto ritaglio 23.1 - dal file “Filter Gallery.8bf”
Effetto sfera 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto sfumino 23.1 - dal file “Filter Gallery.8bf”
Effetto spatola 23.1 - dal file “Filter Gallery.8bf”
Effetto spirale 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto spugna 23.1 - dal file “Filter Gallery.8bf”
Effetto vento 23.1 - dal file “Standard MultiPlugin.8bf”
Entropia 23.1 - dal file “statistics.8ba”
Esporta tavole di consultazione colore 23.1 - dal file “Export3DLUT.8be”
Estrusione 23.1 - dal file “Standard MultiPlugin.8bf”
Fibre 23.1 - dal file “Standard MultiPlugin.8bf”
Filtro Camera Raw 14.1 - dal file “Camera Raw.8bi”
Filtro Pacchetto immagini 23.1 - dal file “ChannelPort.8bf”
Filtro ritaglia e raddrizza foto 23.1 - dal file “Standard MultiPlugin.8bf”
Fluidifica 23.1 - dal file “Liquify.8bf”
Formato file bitmap 23.1 - dal file “Standard MultiPlugin.8bf”
Formato IFF 23.1 - dal file “Standard MultiPlugin.8bf”
Formato Targa 23.1 - dal file “Standard MultiPlugin.8bf”
Fuoco prospettico 23.1 - dal file “VanishingPoint.8bf”
Galleria filtri 23.1 - dal file “Filter Gallery.8bf”
Gessetto e carboncino 23.1 - dal file “Filter Gallery.8bf”
Grana pellicola 23.1 - dal file “Filter Gallery.8bf”
Grandangolo adattato 23.1 - dal file “Adaptive Wide Angle.8bf”
Granulosità 23.1 - dal file “Filter Gallery.8bf”
Halide Bottlenecks 23.1 - dal file “HalideBottlenecks.8bx”
HDRMergeUI 23.1 - dal file “HDRMergeUI.8bf”
HSB/HSL 23.1 - dal file “Standard MultiPlugin.8bf”
IGES 23.1 - dal file “U3D.8bi”
Increspatura oceano 23.1 - dal file “Filter Gallery.8bf”
Intermedio 23.1 - dal file “statistics.8ba”
Intervallo 23.1 - dal file “statistics.8ba”
Involucro di plastica 23.1 - dal file “Filter Gallery.8bf”
JPEG 2000 23.1 - dal file “JPEG2000.8bi”
Luce al neon 23.1 - dal file “Filter Gallery.8bf”
Massimo 23.1 - dal file “statistics.8ba”
Matita colorata 23.1 - dal file “Filter Gallery.8bf”
Matlab Operation 23.1 - dal file “ChannelPort.8bf”
Media 23.1 - dal file “Average.8bf”
Media aritmetica 23.1 - dal file “statistics.8ba”
Mezzatinta 23.1 - dal file “Standard MultiPlugin.8bf”
Minimo 23.1 - dal file “statistics.8ba”
Muovi 23.1 - dal file “Standard MultiPlugin.8bf”
Nuvole 23.1 - dal file “Clouds.8bf”
Nuvole in differenza 23.1 - dal file “Clouds.8bf”
Ombra tratteggiata 23.1 - dal file “Filter Gallery.8bf”
OpenEXR 23.1 - dal file “Standard MultiPlugin.8bf”
Pastelli su superficie ruvida 23.1 - dal file “Filter Gallery.8bf”
Patchwork 23.1 - dal file “Filter Gallery.8bf”
Pattern mezzetinte 23.1 - dal file “Filter Gallery.8bf”
PCX 23.1 - dal file “PCX.8bi”
Penna grafica 23.1 - dal file “Filter Gallery.8bf”
Pennello a secco 23.1 - dal file “Filter Gallery.8bf”
Pixar 23.1 - dal file “Pixar.8bi”
Portable Bit Map 23.1 - dal file “PBM.8bi”
Porzioni 23.1 - dal file “Standard MultiPlugin.8bf”
Porzioni mosaico 23.1 - dal file “Filter Gallery.8bf”
PRC 23.1 - dal file “U3D.8bi”
Radiance 23.1 - dal file “Radiance.8bi”
Rendering griglia di consultazione colore 23.1 - dal file “Export3DLUT.8be”
Riduzione effetto mosso 23.1 - dal file “Shake Reduction.8bf”
Riflesso obiettivo 23.1 - dal file “Standard MultiPlugin.8bf”
Ritaglia e raddrizza foto 23.1 - dal file “CropPhotosAuto.8li”
Routine FastCore 23.1 - dal file “FastCore.8bx”
Routine MMXCore 23.1 - dal file “MMXCore.8bx”
Salva per Web 23.1 - dal file “Save for Web.8be”
Sfocatura con obiettivo 23.1 - dal file “Lens Blur.8bf”
Sfocatura migliore 23.1 - dal file “Standard MultiPlugin.8bf”
Sfocatura radiale 23.1 - dal file “Standard MultiPlugin.8bf”
Solarizza 23.1 - dal file “Solarize.8bf”
Sommatoria 23.1 - dal file “statistics.8ba”
Spaces 23.1 - dal file “Spaces.8li”
Spruzzo 23.1 - dal file “Filter Gallery.8bf”
Sumi-e 23.1 - dal file “Filter Gallery.8bf”
Supporto multiprocessore 23.1 - dal file “MultiProcessor Support.8bx”
Supporto WIA 23.1 - dal file “WIASupport.8li”
SupportoScripting 23.1 - dal file “ScriptingSupport.8li”
Timbro 23.1 - dal file “Filter Gallery.8bf”
Togli interlacciato 23.1 - dal file “Standard MultiPlugin.8bf”
Tracciati per Illustrator 23.1 - dal file “Standard MultiPlugin.8bf”
Tratti a spruzzo 23.1 - dal file “Filter Gallery.8bf”
Tratti ad angolo 23.1 - dal file “Filter Gallery.8bf”
Tratti scuri 23.1 - dal file “Filter Gallery.8bf”
U3D 23.1 - dal file “U3D.8bi”
Varianza 23.1 - dal file “statistics.8ba”
Vernice di fondo 23.1 - dal file “Filter Gallery.8bf”
Vetro 23.1 - dal file “Filter Gallery.8bf”
Vetro colorato 23.1 - dal file “Filter Gallery.8bf”
Wireless Bitmap 23.1 - dal file “WBMP.8bi”
Zig zag 23.1 - dal file “Standard MultiPlugin.8bf”

Plugin opzionali e di terze parti: NESSUNO


Plugin duplicati e disattivati: NESSUNO


Plugin non caricati: NESSUNO

Piattaforma di estensibilità unificata - Estensioni:

Home Screen (Caricato) 5.2.0.54 - dal file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.2.0\"
CDO: 1.107.0
CmdN: 1.10.5
CDP: 1.132.0
Projects: 1.1.3
Caricata in: 89 ms - Impatto tempo di avvio: 0 ms
ccx-timeline (Preparato) 2.6.41.0 - dal file "Cartella richiesta"
CCX Commenting UXP Webview (Caricato) 21.4.2.0 - dal file "Cartella richiesta"
Caricata in: 5907 ms - Impatto tempo di avvio: 0 ms
CCX Sharesheet UXP (Preparato) 20.7.3.0 - dal file "Cartella richiesta"
CC Libraries Panel (Preparato) 3.18.149.0 - dal file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\"
CAPTURE: 2.0.22 STOCK: 2.0.32
Photoshop Cloud Value Dialog (Preparato) 1.0.1.0 - dal file "Cartella richiesta"
Photoshop UXP Export-As (Preparato) 5.5.12.0 - dal file "Cartella richiesta"
Photoshop In App Messaging (Caricato) 2.4.1.0 - dal file "Cartella richiesta"
Caricata in: 5907 ms - Impatto tempo di avvio: 0 ms
Photoshop Personalization (Caricato) 2.0.0.0 - dal file "Cartella richiesta"
Caricata in: 5907 ms - Impatto tempo di avvio: 0 ms
Photoshop Selection Feedback (Preparato) 0.5.0.0 - dal file "Cartella richiesta"
Plugins Panel (Preparato) 1.3.6.0 - dal file "Cartella richiesta"
IC popup message (Caricato) 1.0.0.0
Caricata in: 3445 ms - Impatto tempo di avvio: 0 ms
Discover Panel (Caricato) 2.1.0.23 - dal file "Cartella richiesta"
Caricata in: 5926 ms - Impatto tempo di avvio: 0 ms
Neural Filters (Caricato) 1.10.5.0 - dal file "Cartella richiesta"
Caricata in: 8821 ms - Impatto tempo di avvio: 0 ms

Estensioni:

Librerie 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\index.html”
Nuovo documento 3.5.0 - dal file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Inizio 2.16.0 - dal file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\extensions\capture\capture.html”
Esporta come 4.8.15 - dal file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Esporta come 4.8.15 - dal file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\manager.html”

Periferiche TWAIN installate: NESSUNA

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Adobe Employee ,
Jan 28, 2022 Jan 28, 2022

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Looks like there are 2 Displays? 

Can we make sure that none are using the UHD Graphics 750 ?

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Community Beginner ,
Jan 28, 2022 Jan 28, 2022

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No, I'm not using it but it is integrated into the mainboard

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Adobe Employee ,
Jan 28, 2022 Jan 28, 2022

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You do not want to have an external displayed connected to the UHD Graphics 750. It is not supported.

You want your screens to use one GPU > NVIDIA GeForce MX350.

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Community Beginner ,
Jan 29, 2022 Jan 29, 2022

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Hi Daniel, I disable the UHD from device manager and reboot.
This is the screen photoshop gave me after turning on.

IMG-20220129-WA0006.jpeg
The problem of file deformation is gone, but not that of the pixel with the pen.

In the meantime, have a good weekened

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Adobe Employee ,
Feb 01, 2022 Feb 01, 2022

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Would you mind posting the updated System Info from Photoshop, select Help > System Info.

  1. In the System Info dialog, click Copy.
  2. Attach or copy the info here to this thread. 

 

To make sure I understand correcvtly...

1. Is there a built in Monitor or TWO External Monitors?

 

Also the driver is over 6 months old > here is a link to new driver, if you want to give it a try.

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Community Beginner ,
Feb 02, 2022 Feb 02, 2022

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Hi Daniel, I have only 1 monitor and I had already updated driver with 511.23 last week.

Now I updated with new driver 511.65.

I copy the info of the system info and I try to work

 

Versione di Adobe Photoshop: 23.1.1 20220106.r.202 060a6d1 x64
Numero di avvii: 29
Sistema operativo: Windows 11 64 bit
Versione: 11 o versione successiva 10.0.22000.434
Architettura di sistema: Famiglia CPU Intel:6, Modello:7, Stepping:1 con MMX, Intero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Conteggio processore fisico: 8
Conteggio processore logico: 16
Velocità processore: 1392 MHz
Memoria incorporata: 16083 MB
Memoria disponibile: 10299 MB
Memoria disponibile per Photoshop: 11842 MB
Memoria usata da Photoshop: 70 %
SAM SDK Version: 2.0.0-main.950
Stato ACP.local:
- Versione SDK: 1.50.2
- Stato Core Sync: Raggiungibile e compatibile
- Esecuzione Core Sync: 5.2.4.2
- Vers. Core Sync minima richiesta: 4.3.66.0
Configurazione cache ACPL: ^4
Versione SDK Live Edit Client: 3.86.01
Area di lavoro Manta: disattivato.
Livelli alias: disattivato.
Palette modificatori: attivato.
Highbeam: ^ 0 ®Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Dimensioni porzioni immagine: 1024 K
Livelli cache immagine: 6
Anteprima font: Media
Versione HarfBuzz: 2.8.1
TextEngine: Text Engine
unificata ======= GPU
API nativa stabile: vero
API OpenGL stabile: vero
API OpenCL stabile: vero
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: NVIDIA GeForce MX350
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 0
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,219 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Monitor: 1
Visualizza limiti: alto= 0, sinistra= 0, basso= 2160, destra= 3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=337414859 -comment=Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64

[522 ms]
Start sniffer 2022-02-02 11:19:04
# Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=337414859 -comment=Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64

{35 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Microsoft Basic Render Driver index=0 preferred=1)

# devices: 2
Device 0
Name: Microsoft Basic Render Driver
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,431 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,431 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: UNKNOWN
Driver: UNKOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Supports UMA: SUPPORTED
D3D-ID: 140

Device 1
Name: NVIDIA GeForce MX350
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,219 MB
VRAM: 4,219 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,431 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_f6ce41c41f173600\nvldumdx.dll
Driver date: 2022-01-28 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1165
Supports UMA: UNSUPPORTED
D3D-ID: 7316
End platform native
{254 ms}

{254 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: NONE

# devices: 0
End platform OpenGL
{340 ms}

{340 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce MX350
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 47 GB / s
Compute score: 715.824
Device name string: NVIDIA GeForce MX350
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{457 ms}

Exit code kExitNormal
End sniffer 2022-02-02 11:19:05
[kStatusNormal, kExitNormal]

[522 ms]
Finish RunAllAPIs

[3753 ms]
Start GetSnifferResult

[3753 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Tipo di licenza: Iscrizione
Numero di serie: 96040408397708322711
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Cartella applicazione: C:\Program Files\Adobe\Adobe Photoshop 2022\
Percorso file temporanei: C:\Users\dxsan\AppData\Local\Temp\
La memoria virtuale di Photoshop dispone di I/O asincrono attivato
Volumi di memoria virtuale:
Avvio, 952.8 GB, 849.1 GB disponibili
Cartella Plugin richiesti: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Cartella Plugin primari: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Componenti installati:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AdbePM.dll PatchMatch 2021/09/08:20:32:07 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe
AdobeLinguistic.dll Adobe Linguisitc Library e047f0a
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/11/11-04:15:13 79.c500e56 79.c500e56
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.0dd9fac 79.0dd9fac
AdobeXMP.dll Adobe XMP Core 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
AdobeXMPFiles.dll Adobe XMP Files 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
AdobeXMPScript.dll Adobe XMP Script 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2021/11/18-18:02:50 79.79a213b 79.79a213b
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AXE8SharedExpat.dll AXE8SharedExpat 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
AXEDOMCore.dll AXEDOMCore 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
Bib.dll BIB 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
BIBUtils.dll BIBUtils 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.5.6-1-720c425
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/11/10-00:41:11 79.403bb2b 79.403bb2b
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/11/11-21:15:41 79.03e4145 79.03e4145
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.1
PSViews.dll Adobe Photoshop 2022 23.1
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.acda7fc 79.acda7fc
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.0.0.5f7ac8f 17.0.0.5f7ac8f
wu3d.dll U3D Writer 9.3.0.113
Piattaforma di estensibilità unificata uxp-5.5.6-1-720c425
UPIC 2.3.1


Plugin richiesti:

Affresco 23.1 - dal file “Filter Gallery.8bf”
Applica texture 23.1 - dal file “Filter Gallery.8bf”
Asimmetria 23.1 - dal file “statistics.8ba”
Bagliore diffuso 23.1 - dal file “Filter Gallery.8bf”
Bassorilievo 23.1 - dal file “Filter Gallery.8bf”
Bordi brillanti 23.1 - dal file “Filter Gallery.8bf”
Camera Raw 14.1 - dal file “Camera Raw.8bi”
Carta da lettere 23.1 - dal file “Filter Gallery.8bf”
Cineon 23.1 - dal file “Cineon.8bi”
Colore mezzetinte 23.1 - dal file “Standard MultiPlugin.8bf”
Colori NTSC 23.1 - dal file “NTSC Colors.8bf”
Conté Crayon 23.1 - dal file “Filter Gallery.8bf”
Contorni accentuati 23.1 - dal file “Filter Gallery.8bf”
Contorni con inchiostro 23.1 - dal file “Filter Gallery.8bf”
Contorni poster 23.1 - dal file “Filter Gallery.8bf”
Contorni strappati 23.1 - dal file “Filter Gallery.8bf”
Coordinate polari 23.1 - dal file “Standard MultiPlugin.8bf”
Core misurazione 23.1 - dal file “MeasurementCore.8me”
Correzione obiettivo 23.1 - dal file “Lens Correction.8bf”
Cristallizza 23.1 - dal file “Standard MultiPlugin.8bf”
Curtosi 23.1 - dal file “statistics.8ba”
Deforma 23.1 - dal file “Standard MultiPlugin.8bf”
Deviazione standard 23.1 - dal file “statistics.8ba”
Dicom 23.1 - dal file “Dicom.8bi”
Distorsione curvilinea 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto acquerello 23.1 - dal file “Filter Gallery.8bf”
Effetto carboncino 23.1 - dal file “Filter Gallery.8bf”
Effetto carta bagnata 23.1 - dal file “Filter Gallery.8bf”
Effetto cromatura 23.1 - dal file “Filter Gallery.8bf”
Effetto fotocopia 23.1 - dal file “Filter Gallery.8bf”
Effetto increspatura 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto incrinatura 23.1 - dal file “Filter Gallery.8bf”
Effetto intonaco 23.1 - dal file “Filter Gallery.8bf”
Effetto onda 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto pennellate 23.1 - dal file “Filter Gallery.8bf”
Effetto punti 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto retinatura 23.1 - dal file “Filter Gallery.8bf”
Effetto ritaglio 23.1 - dal file “Filter Gallery.8bf”
Effetto sfera 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto sfumino 23.1 - dal file “Filter Gallery.8bf”
Effetto spatola 23.1 - dal file “Filter Gallery.8bf”
Effetto spirale 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto spugna 23.1 - dal file “Filter Gallery.8bf”
Effetto vento 23.1 - dal file “Standard MultiPlugin.8bf”
Entropia 23.1 - dal file “statistics.8ba”
Esporta tavole di consultazione colore 23.1 - dal file “Export3DLUT.8be”
Estrusione 23.1 - dal file “Standard MultiPlugin.8bf”
Fibre 23.1 - dal file “Standard MultiPlugin.8bf”
Filtro Camera Raw 14.1 - dal file “Camera Raw.8bi”
Filtro Pacchetto immagini 23.1 - dal file “ChannelPort.8bf”
Filtro ritaglia e raddrizza foto 23.1 - dal file “Standard MultiPlugin.8bf”
Fluidifica 23.1 - dal file “Liquify.8bf”
Formato file bitmap 23.1 - dal file “Standard MultiPlugin.8bf”
Formato IFF 23.1 - dal file “Standard MultiPlugin.8bf”
Formato Targa 23.1 - dal file “Standard MultiPlugin.8bf”
Fuoco prospettico 23.1 - dal file “VanishingPoint.8bf”
Galleria filtri 23.1 - dal file “Filter Gallery.8bf”
Gessetto e carboncino 23.1 - dal file “Filter Gallery.8bf”
Grana pellicola 23.1 - dal file “Filter Gallery.8bf”
Grandangolo adattato 23.1 - dal file “Adaptive Wide Angle.8bf”
Granulosità 23.1 - dal file “Filter Gallery.8bf”
Halide Bottlenecks 23.1 - dal file “HalideBottlenecks.8bx”
HDRMergeUI 23.1 - dal file “HDRMergeUI.8bf”
HSB/HSL 23.1 - dal file “Standard MultiPlugin.8bf”
IGES 23.1 - dal file “U3D.8bi”
Increspatura oceano 23.1 - dal file “Filter Gallery.8bf”
Intermedio 23.1 - dal file “statistics.8ba”
Intervallo 23.1 - dal file “statistics.8ba”
Involucro di plastica 23.1 - dal file “Filter Gallery.8bf”
JPEG 2000 23.1 - dal file “JPEG2000.8bi”
Luce al neon 23.1 - dal file “Filter Gallery.8bf”
Massimo 23.1 - dal file “statistics.8ba”
Matita colorata 23.1 - dal file “Filter Gallery.8bf”
Matlab Operation 23.1 - dal file “ChannelPort.8bf”
Media 23.1 - dal file “Average.8bf”
Media aritmetica 23.1 - dal file “statistics.8ba”
Mezzatinta 23.1 - dal file “Standard MultiPlugin.8bf”
Minimo 23.1 - dal file “statistics.8ba”
Muovi 23.1 - dal file “Standard MultiPlugin.8bf”
Nuvole 23.1 - dal file “Clouds.8bf”
Nuvole in differenza 23.1 - dal file “Clouds.8bf”
Ombra tratteggiata 23.1 - dal file “Filter Gallery.8bf”
OpenEXR 23.1 - dal file “Standard MultiPlugin.8bf”
Pastelli su superficie ruvida 23.1 - dal file “Filter Gallery.8bf”
Patchwork 23.1 - dal file “Filter Gallery.8bf”
Pattern mezzetinte 23.1 - dal file “Filter Gallery.8bf”
PCX 23.1 - dal file “PCX.8bi”
Penna grafica 23.1 - dal file “Filter Gallery.8bf”
Pennello a secco 23.1 - dal file “Filter Gallery.8bf”
Pixar 23.1 - dal file “Pixar.8bi”
Portable Bit Map 23.1 - dal file “PBM.8bi”
Porzioni 23.1 - dal file “Standard MultiPlugin.8bf”
Porzioni mosaico 23.1 - dal file “Filter Gallery.8bf”
PRC 23.1 - dal file “U3D.8bi”
Radiance 23.1 - dal file “Radiance.8bi”
Rendering griglia di consultazione colore 23.1 - dal file “Export3DLUT.8be”
Riduzione effetto mosso 23.1 - dal file “Shake Reduction.8bf”
Riflesso obiettivo 23.1 - dal file “Standard MultiPlugin.8bf”
Ritaglia e raddrizza foto 23.1 - dal file “CropPhotosAuto.8li”
Routine FastCore 23.1 - dal file “FastCore.8bx”
Routine MMXCore 23.1 - dal file “MMXCore.8bx”
Salva per Web 23.1 - dal file “Save for Web.8be”
Sfocatura con obiettivo 23.1 - dal file “Lens Blur.8bf”
Sfocatura migliore 23.1 - dal file “Standard MultiPlugin.8bf”
Sfocatura radiale 23.1 - dal file “Standard MultiPlugin.8bf”
Solarizza 23.1 - dal file “Solarize.8bf”
Sommatoria 23.1 - dal file “statistics.8ba”
Spaces 23.1 - dal file “Spaces.8li”
Spruzzo 23.1 - dal file “Filter Gallery.8bf”
Sumi-e 23.1 - dal file “Filter Gallery.8bf”
Supporto multiprocessore 23.1 - dal file “MultiProcessor Support.8bx”
Supporto WIA 23.1 - dal file “WIASupport.8li”
SupportoScripting 23.1 - dal file “ScriptingSupport.8li”
Timbro 23.1 - dal file “Filter Gallery.8bf”
Togli interlacciato 23.1 - dal file “Standard MultiPlugin.8bf”
Tracciati per Illustrator 23.1 - dal file “Standard MultiPlugin.8bf”
Tratti a spruzzo 23.1 - dal file “Filter Gallery.8bf”
Tratti ad angolo 23.1 - dal file “Filter Gallery.8bf”
Tratti scuri 23.1 - dal file “Filter Gallery.8bf”
U3D 23.1 - dal file “U3D.8bi”
Varianza 23.1 - dal file “statistics.8ba”
Vernice di fondo 23.1 - dal file “Filter Gallery.8bf”
Vetro 23.1 - dal file “Filter Gallery.8bf”
Vetro colorato 23.1 - dal file “Filter Gallery.8bf”
Wireless Bitmap 23.1 - dal file “WBMP.8bi”
Zig zag 23.1 - dal file “Standard MultiPlugin.8bf”

Plugin opzionali e di terze parti: NESSUNO


Plugin duplicati e disattivati: NESSUNO


Plugin non caricati: NESSUNO

Piattaforma di estensibilità unificata - Estensioni:

Home Screen (Caricato) 5.2.0.54 - dal file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.2.0\"
CDO: 1.107.0
CmdN: 1.10.5
CDP: 1.132.0
Projects: 1.1.3
Caricata in: 50 ms - Impatto tempo di avvio: 50 ms
ccx-timeline (Preparato) 2.6.41.0 - dal file "Cartella richiesta"
CCX Commenting UXP Webview (Caricato) 21.4.2.0 - dal file "Cartella richiesta"
Caricata in: 4804 ms - Impatto tempo di avvio: 0 ms
CCX Sharesheet UXP (Preparato) 20.7.3.0 - dal file "Cartella richiesta"
CC Libraries Panel (Preparato) 3.18.149.0 - dal file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\"
CAPTURE: 2.0.22 STOCK: 2.0.32
Photoshop Cloud Value Dialog (Preparato) 1.0.1.0 - dal file "Cartella richiesta"
Photoshop UXP Export-As (Preparato) 5.5.12.0 - dal file "Cartella richiesta"
Photoshop In App Messaging (Caricato) 2.4.1.0 - dal file "Cartella richiesta"
Caricata in: 4804 ms - Impatto tempo di avvio: 0 ms
Photoshop Personalization (Caricato) 2.0.0.0 - dal file "Cartella richiesta"
Caricata in: 4804 ms - Impatto tempo di avvio: 0 ms
Photoshop Selection Feedback (Preparato) 0.5.0.0 - dal file "Cartella richiesta"
Plugins Panel (Preparato) 1.3.6.0 - dal file "Cartella richiesta"
IC popup message (Caricato) 1.0.0.0
Caricata in: 3874 ms - Impatto tempo di avvio: 0 ms
Discover Panel (Caricato) 2.1.0.23 - dal file "Cartella richiesta"
Caricata in: 4806 ms - Impatto tempo di avvio: 1 ms
Neural Filters (Marchio registrato) 1.10.5.0 - dal file "Cartella richiesta"

Estensioni:

Librerie 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\index.html”
Nuovo documento 3.5.0 - dal file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Inizio 2.16.0 - dal file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\extensions\capture\capture.html”
Esporta come 4.8.15 - dal file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Esporta come 4.8.15 - dal file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\manager.html”

Periferiche TWAIN installate: NESSUNA

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Adobe Employee ,
Feb 02, 2022 Feb 02, 2022

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The computer is not using the nVidia driver.

 

This is shown here in your System Info:
# devices: 2
Device 0
Name: Microsoft Basic Render Driver
Preferred: TRUE

...

Device 1
Name: NVIDIA GeForce MX350
Preferred: FALSE

 

It seems the preferred device is is > Microsoft Basic Render Driver and this will not be an effective choice to drive the monitor. This can be observed with mixed results on the graphics card check. If it sees the nVidia card but wants to use the Microsoft driver it will fail the test.
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: NVIDIA GeForce MX350

 

My goal is to get the computer in the right state before we can figure out what the issue of the screen tearing that you observed. 

 

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Community Beginner ,
Feb 05, 2022 Feb 05, 2022

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Ok Daniel, I re-enabled the old Intel card on the computer and later in the photoshop preferences, in performance, I told him to use the GEforce graphics processor that was previously not selectable.
I'll paste the new info:

Versione di Adobe Photoshop: 23.1.1 20220106.r.202 060a6d1 x64
Numero di avvii: 36
Sistema operativo: Windows 11 64 bit
Versione: 11 o versione successiva 10.0.22000.434
Architettura di sistema: Famiglia CPU Intel:6, Modello:7, Stepping:1 con MMX, Intero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Conteggio processore fisico: 8
Conteggio processore logico: 16
Velocità processore: 1392 MHz
Memoria incorporata: 16083 MB
Memoria disponibile: 10299 MB
Memoria disponibile per Photoshop: 11842 MB
Memoria usata da Photoshop: 70 %
SAM SDK Version: 2.0.0-main.950
Stato ACP.local:
- Versione SDK: 1.50.2
- Stato Core Sync: Raggiungibile e compatibile
- Esecuzione Core Sync: 5.2.7.2
- Vers. Core Sync minima richiesta: 4.3.66.0
Configurazione cache ACPL: ^4
Versione SDK Live Edit Client: 3.86.01
Area di lavoro Manta: disattivato.
Livelli alias: disattivato.
Palette modificatori: attivato.
Highbeam: ^ 0 ®Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Dimensioni porzioni immagine: 1024 K
Livelli cache immagine: 6
Anteprima font: Media
Versione HarfBuzz: 2.8.1
TextEngine: Text Engine
unificata ======= GPU
API nativa stabile: vero
API OpenGL stabile: vero
API OpenCL stabile: vero
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce MX350
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,219 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Monitor: 1
Visualizza limiti: alto= 0, sinistra= 0, basso= 2160, destra= 3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=280301226 -comment=Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64

[1181 ms]
Start sniffer 2022-02-05 19:13:24
# Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=280301226 -comment=Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64

{47 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,194 1,234), w=2,194, h=1,234)
Dimensions: (2,194 1,234)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce MX350 index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce MX350
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY2
GPU accessible RAM: 4,219 MB
VRAM: 4,219 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,431 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_f6ce41c41f173600\nvldumdx.dll
Driver date: 2022-01-28 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1165
Supports UMA: UNSUPPORTED
D3D-ID: 7316

Device 1
Name: Intel(R) UHD Graphics 750
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,565 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,431 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_78a8dfff86b68cae\igd10iumd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_78a8dfff86b68cae\igd12umd64.dll
C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_78a8dfff86b68cae\igdumdim64.dll
Driver date: 2021-03-22 000000.000000-000
Driver age: 11 months
Driver version: 27.20.100.9415
Supports UMA: SUPPORTED
D3D-ID: 19594
End platform native
{251 ms}

{251 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,194 1,234), w=2,194, h=1,234)
Dimensions: (2,194 1,234)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce MX350/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce MX350/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY2
GPU accessible RAM: 4,219 MB
VRAM: 4,219 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,431 MB
API version: 2.1 (2.1.2 NVIDIA 511.65)
Device version: 2.1 (2.1.2 NVIDIA 511.65)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvhdcig.inf_amd64_f6ce41c41f173600\nvldumdx.dll
Driver date: 2022-01-28 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1165
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{340 ms}

{340 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce MX350
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 47 GB / s
Compute score: 717.072
Device name string: NVIDIA GeForce MX350
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 750
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,745 MB
VRAM: 6,745 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 12 GB / s
Compute score: 292.931
Device name string: Intel(R) UHD Graphics 750
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1067 ms}

Exit code kExitNormal
End sniffer 2022-02-05 19:13:25
[kStatusNormal, kExitNormal]

[1261 ms]
Finish RunAllAPIs

[2808 ms]
Start GetSnifferResult

[2808 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Tipo di licenza: Iscrizione
Numero di serie: 96040408397708322711
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Cartella applicazione: C:\Program Files\Adobe\Adobe Photoshop 2022\
Percorso file temporanei: C:\Users\dxsan\AppData\Local\Temp\
La memoria virtuale di Photoshop dispone di I/O asincrono attivato
Volumi di memoria virtuale:
Avvio, 952.8 GB, 847.0 GB disponibili
Cartella Plugin richiesti: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Cartella Plugin primari: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Componenti installati:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AdbePM.dll PatchMatch 2021/09/08:20:32:07 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe
AdobeLinguistic.dll Adobe Linguisitc Library e047f0a
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/11/11-04:15:13 79.c500e56 79.c500e56
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.0dd9fac 79.0dd9fac
AdobeXMP.dll Adobe XMP Core 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
AdobeXMPFiles.dll Adobe XMP Files 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
AdobeXMPScript.dll Adobe XMP Script 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2021/11/18-18:02:50 79.79a213b 79.79a213b
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AXE8SharedExpat.dll AXE8SharedExpat 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
AXEDOMCore.dll AXEDOMCore 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
Bib.dll BIB 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
BIBUtils.dll BIBUtils 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.5.6-1-720c425
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/11/10-00:41:11 79.403bb2b 79.403bb2b
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/11/11-21:15:41 79.03e4145 79.03e4145
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.1
PSViews.dll Adobe Photoshop 2022 23.1
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.acda7fc 79.acda7fc
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.0.0.5f7ac8f 17.0.0.5f7ac8f
wu3d.dll U3D Writer 9.3.0.113
Piattaforma di estensibilità unificata uxp-5.5.6-1-720c425
UPIC 2.3.1


Plugin richiesti:

Affresco 23.1 - dal file “Filter Gallery.8bf”
Applica texture 23.1 - dal file “Filter Gallery.8bf”
Asimmetria 23.1 - dal file “statistics.8ba”
Bagliore diffuso 23.1 - dal file “Filter Gallery.8bf”
Bassorilievo 23.1 - dal file “Filter Gallery.8bf”
Bordi brillanti 23.1 - dal file “Filter Gallery.8bf”
Camera Raw 14.1 - dal file “Camera Raw.8bi”
Carta da lettere 23.1 - dal file “Filter Gallery.8bf”
Cineon 23.1 - dal file “Cineon.8bi”
Colore mezzetinte 23.1 - dal file “Standard MultiPlugin.8bf”
Colori NTSC 23.1 - dal file “NTSC Colors.8bf”
Conté Crayon 23.1 - dal file “Filter Gallery.8bf”
Contorni accentuati 23.1 - dal file “Filter Gallery.8bf”
Contorni con inchiostro 23.1 - dal file “Filter Gallery.8bf”
Contorni poster 23.1 - dal file “Filter Gallery.8bf”
Contorni strappati 23.1 - dal file “Filter Gallery.8bf”
Coordinate polari 23.1 - dal file “Standard MultiPlugin.8bf”
Core misurazione 23.1 - dal file “MeasurementCore.8me”
Correzione obiettivo 23.1 - dal file “Lens Correction.8bf”
Cristallizza 23.1 - dal file “Standard MultiPlugin.8bf”
Curtosi 23.1 - dal file “statistics.8ba”
Deforma 23.1 - dal file “Standard MultiPlugin.8bf”
Deviazione standard 23.1 - dal file “statistics.8ba”
Dicom 23.1 - dal file “Dicom.8bi”
Distorsione curvilinea 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto acquerello 23.1 - dal file “Filter Gallery.8bf”
Effetto carboncino 23.1 - dal file “Filter Gallery.8bf”
Effetto carta bagnata 23.1 - dal file “Filter Gallery.8bf”
Effetto cromatura 23.1 - dal file “Filter Gallery.8bf”
Effetto fotocopia 23.1 - dal file “Filter Gallery.8bf”
Effetto increspatura 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto incrinatura 23.1 - dal file “Filter Gallery.8bf”
Effetto intonaco 23.1 - dal file “Filter Gallery.8bf”
Effetto onda 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto pennellate 23.1 - dal file “Filter Gallery.8bf”
Effetto punti 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto retinatura 23.1 - dal file “Filter Gallery.8bf”
Effetto ritaglio 23.1 - dal file “Filter Gallery.8bf”
Effetto sfera 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto sfumino 23.1 - dal file “Filter Gallery.8bf”
Effetto spatola 23.1 - dal file “Filter Gallery.8bf”
Effetto spirale 23.1 - dal file “Standard MultiPlugin.8bf”
Effetto spugna 23.1 - dal file “Filter Gallery.8bf”
Effetto vento 23.1 - dal file “Standard MultiPlugin.8bf”
Entropia 23.1 - dal file “statistics.8ba”
Esporta tavole di consultazione colore 23.1 - dal file “Export3DLUT.8be”
Estrusione 23.1 - dal file “Standard MultiPlugin.8bf”
Fibre 23.1 - dal file “Standard MultiPlugin.8bf”
Filtro Camera Raw 14.1 - dal file “Camera Raw.8bi”
Filtro Pacchetto immagini 23.1 - dal file “ChannelPort.8bf”
Filtro ritaglia e raddrizza foto 23.1 - dal file “Standard MultiPlugin.8bf”
Fluidifica 23.1 - dal file “Liquify.8bf”
Formato file bitmap 23.1 - dal file “Standard MultiPlugin.8bf”
Formato IFF 23.1 - dal file “Standard MultiPlugin.8bf”
Formato Targa 23.1 - dal file “Standard MultiPlugin.8bf”
Fuoco prospettico 23.1 - dal file “VanishingPoint.8bf”
Galleria filtri 23.1 - dal file “Filter Gallery.8bf”
Gessetto e carboncino 23.1 - dal file “Filter Gallery.8bf”
Grana pellicola 23.1 - dal file “Filter Gallery.8bf”
Grandangolo adattato 23.1 - dal file “Adaptive Wide Angle.8bf”
Granulosità 23.1 - dal file “Filter Gallery.8bf”
Halide Bottlenecks 23.1 - dal file “HalideBottlenecks.8bx”
HDRMergeUI 23.1 - dal file “HDRMergeUI.8bf”
HSB/HSL 23.1 - dal file “Standard MultiPlugin.8bf”
IGES 23.1 - dal file “U3D.8bi”
Increspatura oceano 23.1 - dal file “Filter Gallery.8bf”
Intermedio 23.1 - dal file “statistics.8ba”
Intervallo 23.1 - dal file “statistics.8ba”
Involucro di plastica 23.1 - dal file “Filter Gallery.8bf”
JPEG 2000 23.1 - dal file “JPEG2000.8bi”
Luce al neon 23.1 - dal file “Filter Gallery.8bf”
Massimo 23.1 - dal file “statistics.8ba”
Matita colorata 23.1 - dal file “Filter Gallery.8bf”
Matlab Operation 23.1 - dal file “ChannelPort.8bf”
Media 23.1 - dal file “Average.8bf”
Media aritmetica 23.1 - dal file “statistics.8ba”
Mezzatinta 23.1 - dal file “Standard MultiPlugin.8bf”
Minimo 23.1 - dal file “statistics.8ba”
Muovi 23.1 - dal file “Standard MultiPlugin.8bf”
Nuvole 23.1 - dal file “Clouds.8bf”
Nuvole in differenza 23.1 - dal file “Clouds.8bf”
Ombra tratteggiata 23.1 - dal file “Filter Gallery.8bf”
OpenEXR 23.1 - dal file “Standard MultiPlugin.8bf”
Pastelli su superficie ruvida 23.1 - dal file “Filter Gallery.8bf”
Patchwork 23.1 - dal file “Filter Gallery.8bf”
Pattern mezzetinte 23.1 - dal file “Filter Gallery.8bf”
PCX 23.1 - dal file “PCX.8bi”
Penna grafica 23.1 - dal file “Filter Gallery.8bf”
Pennello a secco 23.1 - dal file “Filter Gallery.8bf”
Pixar 23.1 - dal file “Pixar.8bi”
Portable Bit Map 23.1 - dal file “PBM.8bi”
Porzioni 23.1 - dal file “Standard MultiPlugin.8bf”
Porzioni mosaico 23.1 - dal file “Filter Gallery.8bf”
PRC 23.1 - dal file “U3D.8bi”
Radiance 23.1 - dal file “Radiance.8bi”
Rendering griglia di consultazione colore 23.1 - dal file “Export3DLUT.8be”
Riduzione effetto mosso 23.1 - dal file “Shake Reduction.8bf”
Riflesso obiettivo 23.1 - dal file “Standard MultiPlugin.8bf”
Ritaglia e raddrizza foto 23.1 - dal file “CropPhotosAuto.8li”
Routine FastCore 23.1 - dal file “FastCore.8bx”
Routine MMXCore 23.1 - dal file “MMXCore.8bx”
Salva per Web 23.1 - dal file “Save for Web.8be”
Sfocatura con obiettivo 23.1 - dal file “Lens Blur.8bf”
Sfocatura migliore 23.1 - dal file “Standard MultiPlugin.8bf”
Sfocatura radiale 23.1 - dal file “Standard MultiPlugin.8bf”
Solarizza 23.1 - dal file “Solarize.8bf”
Sommatoria 23.1 - dal file “statistics.8ba”
Spaces 23.1 - dal file “Spaces.8li”
Spruzzo 23.1 - dal file “Filter Gallery.8bf”
Sumi-e 23.1 - dal file “Filter Gallery.8bf”
Supporto multiprocessore 23.1 - dal file “MultiProcessor Support.8bx”
Supporto WIA 23.1 - dal file “WIASupport.8li”
SupportoScripting 23.1 - dal file “ScriptingSupport.8li”
Timbro 23.1 - dal file “Filter Gallery.8bf”
Togli interlacciato 23.1 - dal file “Standard MultiPlugin.8bf”
Tracciati per Illustrator 23.1 - dal file “Standard MultiPlugin.8bf”
Tratti a spruzzo 23.1 - dal file “Filter Gallery.8bf”
Tratti ad angolo 23.1 - dal file “Filter Gallery.8bf”
Tratti scuri 23.1 - dal file “Filter Gallery.8bf”
U3D 23.1 - dal file “U3D.8bi”
Varianza 23.1 - dal file “statistics.8ba”
Vernice di fondo 23.1 - dal file “Filter Gallery.8bf”
Vetro 23.1 - dal file “Filter Gallery.8bf”
Vetro colorato 23.1 - dal file “Filter Gallery.8bf”
Wireless Bitmap 23.1 - dal file “WBMP.8bi”
Zig zag 23.1 - dal file “Standard MultiPlugin.8bf”

Plugin opzionali e di terze parti: NESSUNO


Plugin duplicati e disattivati: NESSUNO


Plugin non caricati: NESSUNO

Piattaforma di estensibilità unificata - Estensioni:

Home Screen (Caricato) 5.2.0.54 - dal file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.2.0\"
CDO: 1.107.0
CmdN: 1.10.5
CDP: 1.132.0
Projects: 1.1.3
Caricata in: 85 ms - Impatto tempo di avvio: 49 ms
ccx-timeline (Preparato) 2.6.41.0 - dal file "Cartella richiesta"
CCX Commenting UXP Webview (Caricato) 21.4.2.0 - dal file "Cartella richiesta"
Caricata in: 6677 ms - Impatto tempo di avvio: 0 ms
CCX Sharesheet UXP (Preparato) 20.7.3.0 - dal file "Cartella richiesta"
CC Libraries Panel (Preparato) 3.18.149.0 - dal file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\"
CAPTURE: 2.0.22 STOCK: 2.0.32
Photoshop Cloud Value Dialog (Preparato) 1.0.1.0 - dal file "Cartella richiesta"
Photoshop UXP Export-As (Preparato) 5.5.12.0 - dal file "Cartella richiesta"
Photoshop In App Messaging (Caricato) 2.4.1.0 - dal file "Cartella richiesta"
Caricata in: 6677 ms - Impatto tempo di avvio: 0 ms
Photoshop Personalization (Caricato) 2.0.0.0 - dal file "Cartella richiesta"
Caricata in: 6677 ms - Impatto tempo di avvio: 0 ms
Photoshop Selection Feedback (Preparato) 0.5.0.0 - dal file "Cartella richiesta"
Plugins Panel (Preparato) 1.3.6.0 - dal file "Cartella richiesta"
IC popup message (Caricato) 1.0.0.0
Caricata in: 4999 ms - Impatto tempo di avvio: 0 ms
Discover Panel (Caricato) 2.1.0.23 - dal file "Cartella richiesta"
Caricata in: 6679 ms - Impatto tempo di avvio: 10 ms
Neural Filters (Marchio registrato) 1.10.5.0 - dal file "Cartella richiesta"

Estensioni:

Librerie 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\index.html”
Nuovo documento 3.5.0 - dal file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Inizio 2.16.0 - dal file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\extensions\capture\capture.html”
Esporta come 4.8.15 - dal file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Esporta come 4.8.15 - dal file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - dal file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\manager.html”

Periferiche TWAIN installate: NESSUNA

 

I try to work on it and see if everything works correctly. thank you

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Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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Adobe Employee ,
May 05, 2022 May 05, 2022

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@dario22803588yipy I thought that Preferences > Technology Previews... and checking "Disable Native Canvas" fixed the issue for you.

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Explorer ,
Aug 05, 2022 Aug 05, 2022

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Well, I'm glad, I think, I found you. I have the NVIDIA GEFORCE MX350 card in my laptop as well and have discovered what you have written here. Photoshop 2022 keeps crashing and not behaving as I have been used to for decades, with the prevous versions. I had worked with Adobe's tec support a few times and taken it in to the retailer a couple of times. All their updates did nothing, nada and this has been going on for a long time now. 

 

Bottom line for me, if I want to stay with a laptop, is get a new laptop to use this product. Nothing can be done and I am totally bummed out that I did not see this coming. Now, the question is, are the users going to have to purchase a new laptop everytime Adobe upgrades their version of Photoshop? That's a bummer. 

 

It took several months for me to firgure out or discover that it is the card that is the culprit and now both the currect version and previous version of Photoshop is "dead in the water"!

 

I am NOT happy at all and it has nothing to do with any money that might have to be spent. I can't uus any product. 

 

Good luck everyone! 

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Community Beginner ,
Aug 05, 2022 Aug 05, 2022

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Hi Kit, welcome to the club of those who cannot use Photoshop.
I paid for 1 year and never used it, and emails keep coming for the next renewal ...
The HP technical support, at the end after a thousand phone calls, told me that the card is not compatible and I have to replace it without recommending a service point or buying a more powerful external one.
I have a new computer that has not been used since October that I am not using ...

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