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Photoshop not responding after macOS Big Sur update

New Here ,
Dec 10, 2020 Dec 10, 2020

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Worked for a minute with Big Sur, till recent PS update.

 

{Moderator note: Edited the thread title}

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Crash or freeze, Mac, Problem or error

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correct answers 1 Correct answer

Dec 10, 2020 Dec 10, 2020
Hi there,  Sorry that Photoshop stops responding after a while on your computer running the macOS Big Sur . Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps? Please make sure that you are running the latest version 22.1 of Photoshop 2021. There are a few known issues with Photoshop on Big Sur, please checkout the details, here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html...

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Adobe Community Professional ,
Dec 10, 2020 Dec 10, 2020

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Hi i think there are some bugs yet not update Photoshop revert back to old version which is working fine for you....regards

Ali Sajjad

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New Here ,
Dec 10, 2020 Dec 10, 2020

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Thanks, Ali. I just might have to do that.

 

Thank you for your prompt reply!

tm

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Dec 10, 2020 Dec 10, 2020

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Hi there, 

 

Sorry that Photoshop stops responding after a while on your computer running the macOS Big Sur .

 

Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

 

Please make sure that you are running the latest version 22.1 of Photoshop 2021. There are a few known issues with Photoshop on Big Sur, please checkout the details, here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html 

 

Let us know how it goes.

 

Thanks,

Akash

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New Here ,
Dec 10, 2020 Dec 10, 2020

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Thank you, Akash. Problem is that PS won't load. If I can get it to I'll give your suggestion a try.

 

Thanks, again for the prompt reply!

tm

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Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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None of the 22.x.x versions worked for me and kept freezing. Try installing the 21.2.9 version. I did and it works.

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