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13

Photoshop stuck on hand tool

Explorer ,
May 16, 2022 May 16, 2022

The only tool on my screen is the hand tool. Nothing else works. I tried restarting the program and nothing works

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macOS
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New Here ,
Feb 03, 2024 Feb 03, 2024

Hi all,

since the last update i have an issue with the hand tool. Usually i use the space bar for switch to the hand tool and scroll the image, but after releasing the space bar and the mouse click the tool keep working like if i am still holding down the commands annd the cursor movement clearly move my visual. For unlocking it i have to click 4-5 times on the image o clickin on the navigator.

Someone have an idea for fixing it? 

SandeepHK_0-1706954755226.pngexpand image

 

Thanks a lot

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New Here ,
Nov 05, 2022 Nov 05, 2022

Did you ever figure out how to solve the hand tool problem?

I have the same problem as you had with the new photoshop 2023

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New Here ,
Nov 11, 2022 Nov 11, 2022

I also have this same problem, I closed and reopened. It worked for a few minutes again and then suddenly stopped letting me use tools again

 

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Explorer ,
Nov 11, 2022 Nov 11, 2022

Hello Igal and Haley- I still have the same problem. I have tried everything and given up. Illustrator and Photoshop, same thing. So dissapointed in Adobe for not fixing this problem!!!!!!!!! We pay a monthly fee and these problems should be taken care of. I wish I could help. I have to save what I'm doing quite often 😞

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Community Expert ,
Nov 11, 2022 Nov 11, 2022

Please contact Customer Care: http://helpx.adobe.com/contact.html They can login to your system.

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New Here ,
Nov 16, 2022 Nov 16, 2022

Nothing special, but I reset the prefs by going into General Preferences>General>Reset on Quit, as sugested in the 3 post.  Restarted the computer (mac) and opened a PSD file immediately before starting anything else and it worked for me.  This happens to me 2-3 times a year.

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Community Beginner ,
Dec 03, 2022 Dec 03, 2022

Pressing shift+spacebar solved the problem on my mac.

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New Here ,
Dec 28, 2022 Dec 28, 2022

 this actually works 

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New Here ,
Jan 02, 2023 Jan 02, 2023

works for me !!!!

thank you

 

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New Here ,
Feb 09, 2023 Feb 09, 2023

wow thanks, that worked me for

 

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New Here ,
Apr 25, 2023 Apr 25, 2023

This worked!!!

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New Here ,
Oct 30, 2023 Oct 30, 2023

Thank yoU!! this worked for me.

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New Here ,
Dec 08, 2023 Dec 08, 2023

This worked on mine! But everytime I push the space bar it goes back to the hand tool.

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Community Beginner ,
Dec 08, 2023 Dec 08, 2023

That is as designed behaviour . When you press space bar while other tools are selected , it lets you pan . 

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Community Beginner ,
Feb 07, 2023 Feb 07, 2023

SOLVED (for me at least)

system settings > accessibility > keyboard > turn OFF 'full system access'

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Community Beginner ,
Nov 03, 2023 Nov 03, 2023
Try system settings > accessibility > keyboard > turn OFF 'full system access'
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Community Beginner ,
Nov 20, 2023 Nov 20, 2023

Posted this solution a while ago - seems to have disappeared.

On a mac: system settings > accessibility > keyboard > turn OFF 'full system access'

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Community Beginner ,
Jul 21, 2023 Jul 21, 2023

Having this same problem. Sometimes I'm just really dissapointed in Adobe not fixing their bugs.

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New Here ,
Jul 26, 2024 Jul 26, 2024

A year later, still not fixed.

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New Here ,
Oct 13, 2023 Oct 13, 2023

so almost every day now both illustrator and photoshop will get stuck with on the hand tool and there is no way i can figure out how to get it off short of restarting the whole computer restarting the programs does not work and when it happens or about to happen it will not let the space bar register so its acting like there is no spacebar but it definatly works im using it to type this.
this is photoshop 24 and illustrator 23 both up recently updated to newest versions available on 

macOS 14.0

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New Here ,
Dec 11, 2023 Dec 11, 2023

REASON FOUND! ITS WACOM!!! I removed everything connected to the tablet, turned off the table itself and restarted the computer. Everything worked

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Community Expert ,
Dec 13, 2023 Dec 13, 2023

 

I don't know who marked this post correct, but I've unmarked it.

janee_0-1702503933165.pngexpand image

 

The most likely reason is that another application has taken over the shortcut.

 

 @KarinK ~ is this resolved for you?

 

Jane

 

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New Here ,
Sep 24, 2024 Sep 24, 2024

You have not upgraded to the new Apple OS None of the photoshop tools worked untile I re booted twice, your guy couldn't connect to my computer so he could not see what was going on - this was after 4 attempts than the line went dead  (did not disconect just could not hear anything

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Explorer ,
Jan 16, 2025 Jan 16, 2025

Forget about all the answers here as 'space bar is stuck' or 'reset cache', 'reboot photoshop' etc.
I had the exactly same issue and there was only ONE thing that saved me: going on the preferences folder and rename Adobe Photoshop 2024 Settings and Adobe Photoshop 2024 Paths. Who actually did that was an Adobe Creative Cloud agent through remote access. I'd never figure it out, I'm not good in changing these kind of stuff. 
If you're on Mac, go to users> username > Library > Preferences. 
Then rename the file "Adobe Photoshop 2024 Paths" to "Adobe Photoshop 2024 Paths old", per example. 
Do the same thing with the folder "Adobe Photoshop 2024 Settings". 
And voi-la: I bet it's gonna work, just as worked like a charm with me.

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New Here ,
Jan 30, 2025 Jan 30, 2025

Using PS 26.3.0 on iMac OS 13.7.1.  The cursor in PS is stuck on the hand tool.  Stuck.  Can't use another tool using mouse or stylus. I've seen multiple posts about this same problem going back several years to the present. I've scoured the net,  just about every PS forum, tried every suggested solution, and nothing has worked.  I don't use a Waccom tablet and the spacebar isn't stuck so that's not the problem. I have projects due and can't complete them so I've had to resort to using the free app, KRITA.  Great program, but would rather use PS.  I’ve used PS since version 0.1 and have never had a problem until this one.  Why hasn't  this bug been fixed??   

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