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Problem with graphic support with xps 9550 960M ( Use graphic processor to accelerate computation)

New Here ,
May 06, 2021 May 06, 2021

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Hi!
I have too identical laptops, both XPS 9550 with 960M on them. On my old 9550 i got all the option in photoshop with Use graphic processor to accelerate computation shown in the phothops and its missing in new the other laptop. I use same graphic drivers and I choose to use Nvidia 960M graphic card for Photoshop and Sniffer.
Please let me know how to enable this option as I run out of ideas and photoshop is a bit laggy without it.

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Adobe
Community Expert ,
May 11, 2021 May 11, 2021

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LATEST

The latest Photoshop build has issues with recognizing and using mid-range graphic cards. This would cause this issue. Revert back to a previous build of Photoshop for now until a resolution is posted in an update. 

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