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Problem with Layers

Community Beginner ,
Jun 14, 2021 Jun 14, 2021

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I've created a layered file in the recent version of Photoshop (22.4.2). When my colleague tries to open it in another version of Photoshop the layers merge to a single layer. Anyone help?

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Community Beginner , Jun 14, 2021 Jun 14, 2021

Hi Dave, we've been doing a little toing and froing with the file and it looks like it's our email client (Mail) that's causing the problem. Switching off 'Windows-Friendly Attachments' looks to have resolved the issue. Weird.

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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Which version of Photoshop is he using? Did you use any functions that were not supported in his older version e.g. live shapes?

Dave

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Community Beginner ,
Jun 14, 2021 Jun 14, 2021

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Hi Dave, we've been doing a little toing and froing with the file and it looks like it's our email client (Mail) that's causing the problem. Switching off 'Windows-Friendly Attachments' looks to have resolved the issue. Weird.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines