problem with windows ink

New Here ,
Apr 14, 2018 Apr 14, 2018

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hey everyone, as you might know, the most recent windows updates have affected a lot of users including myself

i dont work with a Wacom tablet, but instead, a windows ink computer (HP Pavillion x360 15-br001la), which is still being affected by the same error

so my question is, is there a way to fix it? cause i've seen a lot of things but nothing works for me, it kinda goes like this video, hope there is anyone that can help me

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correct answers 1 Correct answer

Adobe Community Professional , Apr 27, 2018 Apr 27, 2018
Hello, since then, Microsoft has published a new patch that fixes the previous issue: Cannot paint with stylus when zoomed in on image | Windows 10

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Adobe Community Professional ,
Apr 15, 2018 Apr 15, 2018

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Adobe Community Professional ,
Apr 15, 2018 Apr 15, 2018

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Please search before posting. This has been answered many times in the last few days.

The latest Microsoft Windows update (KB4093112)  has caused an issue with tablets and Photoshop.

You can either - undo the update

or

Do the following  :

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the  tablet properties and uncheck "Use Windows Ink"

4. Restart Photoshop

That is it - all should now work well (you need to do all the above steps to retain pen pressure)

or

There is a third option if the above does not work on your tablet. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for  Photoshop and most tablets the PSUserConfig method works.

https://support.microsoft.com/en-ca/help/4093112/windows-10-update-kb4093112

Dave

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Adobe Community Professional ,
Apr 27, 2018 Apr 27, 2018

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Hello, since then, Microsoft has published a new patch that fixes the previous issue: Cannot paint with stylus when zoomed in on image | Windows 10

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