Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi,
We're sorry about the trouble with Photoshop. Would you mind sharing the exact version of Photoshop you're using? Please ensure you have all available Windows updates installed on the computer along with the latest version of Photoshop (22.3).
Are you able to launch Photoshop without opening an image? If yes, you can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. If it helps, you can check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
Please let us know if it helps!
Regards,
Nikunj
Copy link to clipboard
Copied
Hola, tengo el mismo problema. Al tratar de abrir una imágen Raw no la abre y ya no puedo ni siquiera cerrar el programa. Lo tengo que cerrar desde el administrador de tareas.
Hice todo lo que sugieren en Adobe y no se soluciona.
Alguien sabe como se soluciona?
gracias!
Copy link to clipboard
Copied
En mi caso solo desactivé estas opciones, así lo solucioné: