Program Error continually

[Reid Burns]

Within the past week, I have continually been recieving program error dialog boxes upon media creation, launch, close, etc. after a few open/close of the program, with the only resolution being an uninstall and reinstall. I even downgraded by one version (22.4.1) with the same error popping up only after a few close/open cycles. I have not added any new features, upgraded Windows, or any drivers relating to my setup. Is anyone else suffering the same issue? 

[Mike_Gondek]

Reset Prefs Thoroughly (windows):

• Close all Adobe applications.
• Go to Location : C:\Users\user\AppData\Roaming\Adobe
• Rename Adobe Illustrator and Adobe Illustrator XX Settings folders to Adobe Illustrator.old and Adobe Illustrator XX Settings folders.old
• Launch Illustrator from CC.

Reinstall App

Use the Creative Cloud Cleaner to fully remove your app & prefs then reinstall

[Reid Burns]

I'm running Windows 10 Enterprise 1903 (Build 18362.1256). Your instructions specify Illustrator, but this is a Photoshop error. Are the two related? 

[kevin stohlmeyer]

Its simpler than that. Go to Preferences/General and click the "Reset preferences upon quit" then restart Photoshop.