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PS CS5 cannot be activated

New Here ,
May 06, 2021 May 06, 2021

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The company needs to install PS CS5 when replacing a new computer. The activation code is invalid and cannot be installed

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Bug, Windows

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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Hi @YANLI0D4D 

Read this help file for activating CS5. Note the steps for deactivating near the bottom.

https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

 

In addition, you didn't say what you OS is. CS5 may or may not be compatible with a new OS and / or new hardware.

 

Apologies for the two-day delay in responding.

 

~ Jane

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