Screen Error - Unable to see menus in Photoshop 23.0.2 on Windows

New Here ,
Nov 25, 2021 Nov 25, 2021

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In Adobe Photoshop 23.0.2, I am troubling with this problem which all the command windows are not appearing and also the right part of the screen after opening any files. I can click them without seeing. How can I fix this problem?

 

Thanks!

 

 

Photoshop Problem.png

 

 

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Adobe Employee ,
Nov 26, 2021 Nov 26, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 23.0.2. Would you mind telling us the version of Windows you're working on? You can try updating/re-installing the Graphics card drivers to check if that helps. You can also check: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Let us know if it helps!

Regards,

Nikunj

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New Here ,
Nov 29, 2021 Nov 29, 2021

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Thanks for respond. However, i have already update the Graphics card drivers and the 'Use Graphics Processor' button is also unchecked. Any thing i can do to fix this problem?

 

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New Here ,
Nov 29, 2021 Nov 29, 2021

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and also I am using Windows 10.

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Adobe Employee ,
Nov 29, 2021 Nov 29, 2021

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Thanks for the info! Do you have multiple graphics cards on the machine (like a dedicated GPU & an onboard graphics)? If yes, try disabling one of the graphics cards to check if that helps.

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Adobe Community Professional ,
Dec 02, 2021 Dec 02, 2021

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LATEST

You may need to "reset" Photoshop

here are some links I saved about that

 

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.

 

Here’s some Adobe info on how to do that:

 

https://t.co/ulJI7cGn1G

https://helpx.adobe.com/photoshop/using/preferences.html

 

You may want to backup your settings and your custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info that:  Migrate presets, actions, and settings

https://forums.adobe.com/thread/2405286

 

It may even be time to reinstall Photoshop.

 

Use the Adobe CC cleaner tool to remove all traces first.

Uninstall photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
]

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