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I have downloaded trial of Photoshop CS5 Extended from Adobe website.
I am having a Windows 7 Professional 64-bit machine,
After starting the installer i get following message: Please insert disk photoshop CS to continue
After cancelling the installer i get following messages:
Exit Code: 24
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 55 error(s), 5 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: OS requirements not met for {6E505C8F-2896-11DF-9B64-0013724DD917}
WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
WARNING: OS requirements not met for {E995AC53-954A-48D2-A861-613B8D42A9BE}
WARNING: OS requirements not met for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
ERROR: Set payload canceled status
ERROR: Payload {02731921-5711-4E7A-A898-D6BCF0F2A1CD} has an action "install" but no resultState
ERROR: Payload {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} has an action "install" but no resultState
ERROR: Payload {0669F23C-1B69-41B4-A3ED-4F54A5986D66} has an action "install" but no resultState
ERROR: Payload {08D2E121-7F6A-43EB-97FD-629B44903403} has an action "install" but no resultState
ERROR: Payload {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} has an action "install" but no resultState
ERROR: Payload {0D067D13-C3D7-4EA6-B346-740CD91FD547} has an action "install" but no resultState
ERROR: Payload {11C0657F-2BD4-4CBC-87F3-9455DC91886E} has an action "install" but no resultState
ERROR: Payload {15FEDA5F-141C-4127-8D7E-B962D1742728} has an action "install" but no resultState
ERROR: Payload {17C6080E-F475-4B49-A30C-EEB85673E999} has an action "install" but no resultState
ERROR: Payload {1D809D80-28A4-11DF-A816-0024E8692489} has an action "install" but no resultState
ERROR: Payload {1E9FC118-651D-4934-97BE-E53CAE5C7D45} has an action "install" but no resultState
ERROR: Payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} has an action "install" but no resultState
ERROR: Payload {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} has an action "install" but no resultState
ERROR: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "install" but no resultState
ERROR: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} has an action "install" but no resultState
ERROR: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} has an action "install" but no resultState
ERROR: Payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} has an action "install" but no resultState
ERROR: Payload {4438C826-1FD0-4D04-A70B-24FE1580AB21} has an action "install" but no resultState
ERROR: Payload {4569AD91-47F4-4D9E-8FC9-717EC32D7AE1} has an action "install" but no resultState
ERROR: Payload {50A16F0B-47DA-4583-B4FE-E026719A2024} has an action "install" but no resultState
ERROR: Payload {54F4466A-091A-46DA-B697-43D55CEF9DF6} has an action "install" but no resultState
ERROR: Payload {56540320-C921-1029-83D9-FE864D1FC1DF} has an action "install" but no resultState
ERROR: Payload {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} has an action "install" but no resultState
ERROR: Payload {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} has an action "install" but no resultState
ERROR: Payload {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} has an action "install" but no resultState
ERROR: Payload {6B485102-4593-43F6-BA45-F14D690B0C64} has an action "install" but no resultState
ERROR: Payload {6D96660C-1444-410E-9A84-681C0AFB8937} has an action "install" but no resultState
ERROR: Payload {6F29BE46-E5F3-4146-8A84-20301E5C985A} has an action "install" but no resultState
ERROR: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState
ERROR: Payload {73A4DC5E-226E-42BA-8ECA-2822592AC044} has an action "install" but no resultState
ERROR: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} has an action "install" but no resultState
ERROR: Payload {7A33510F-1580-42C2-877E-8C5502566292} has an action "install" but no resultState
ERROR: Payload {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} has an action "install" but no resultState
ERROR: Payload {8557397C-A42D-486F-97B3-A2CBC2372593} has an action "install" but no resultState
ERROR: Payload {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} has an action "install" but no resultState
ERROR: Payload {925D058B-564A-443A-B4B2-7E90C6432E55} has an action "install" but no resultState
ERROR: Payload {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} has an action "install" but no resultState
ERROR: Payload {92A3CA0D-55CD-4C5D-BA95-5C2600C20F26} has an action "install" but no resultState
ERROR: Payload {98DD55B6-C58C-462F-B8A4-F0585BFEBB15} has an action "install" but no resultState
ERROR: Payload {9A8B01C5-78D1-465F-B5F6-BD59B7800EC7} has an action "install" but no resultState
ERROR: Payload {A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB} has an action "install" but no resultState
ERROR: Payload {B55FDCCB-8A45-4943-8D90-585C3490A032} has an action "install" but no resultState
ERROR: Payload {BAE5212B-6651-4AD8-B26A-1B284D2665C6} has an action "install" but no resultState
ERROR: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "install" but no resultState
ERROR: Payload {C8C1BAD5-54E6-4146-AD07-3A8AD36569C3} has an action "install" but no resultState
ERROR: Payload {CFA46C39-C539-4BE9-9364-495003C714AD} has an action "install" but no resultState
ERROR: Payload {D1A19B02-817E-4296-A45B-07853FD74D57} has an action "install" but no resultState
ERROR: Payload {D26EEF95-420A-4726-B85D-AFBE752EF526} has an action "install" but no resultState
ERROR: Payload {D31D91FE-F0E8-4DF1-812C-9400BE92A386} has an action "install" but no resultState
ERROR: Payload {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} has an action "install" but no resultState
ERROR: Payload {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} has an action "install" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Microsoft_VC80_CRT_x86: User canceled installation
ERROR: User cancelled the operation
-------------------------------------------------------------------------------------
Please help ?
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Right click on the .exe file and choose run as Admin to give the software the correct security level to install on windows 7.
Turn off any anti-virus running in the background.
If you have windows defender running turn that off also.
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Did that.
But still same message and same logs.
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The installer appears to be broken. Download the installer again and retry.
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I have NIS 2010 installed.
I have tried by disabling the NIS completely.
Still same errors repeat.
I think there is some problem with installation of VS reditributables on 64-bit Windows 7.
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Since google brought me here:
My solution to errors similar to these, was to ensure that the permissions on the source folder (and files under it) were set to allow "Everybody" read access. I tried a few things before copying the installer from one drive to another, and suprisingly it worked. After checking over permissions for both drives (which fed down to the folders) the only difference between the two was that permission. I removed the permission from the working drive and the installer failed again. Re-applying to the installers folder only allowed me to successfully install once again.
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Your error log says :
OS requirements not met. Please check whether your system meets minimum requirements to run the product.
If you believe that your Microsoft Visual Studio runtimes are causing the trouble, please refer the document
http://kb2.adobe.com/cps/842/cpsid_84252.html
Hope this helps.
Bobby.
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I realize this is months old but posting in case somone else Googles the error the same way I did and comes across this thread.
I received this same error when I was attempting to install the trial. Somehow the install directory was set to "Read-Only".
Once I unticked that it installed just fine.
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Also, apart from the permissions and the correct OS,
check the destination folder, if you are installing
in 64 bits OS, it must be in Program Files (x86)
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The post is months old. Since I was running into the same problem today and figured out how to fix it, thought somebody else who might stumble upon this site for the same problem might find it helpful.
If you continue to get the error that says "Please insert Disk InDesign CS5 to continue", the solution might be as simple as copying the installer folder (the Adobe Photoshop CS5 folder that you downloaded) into the hard drive. I was installing mine on Mac OS X 10.5.8 so I had to copy my installer into the MacBook folder; and now the installation is complete for me.
If you're installing it in Windows, you might have to copy the installer to your C:\ folder.
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Just wanted to say thanks for posting your solution - you saved my butt today. Appreciate your internet etiquette!
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For me, the problem was running the install file off a USB Drive.
Copied the installation folder over to the desktop and ran from there. Problem Solved.