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Is this an inteded beahiour? No warning nothing? Funny enough it keeps the recent files but it deltes custom shortcuts? I mean come on....
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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...
»Is this an inteded beahiour?«
Obviously not and as this issue does not affect me for example it may be an issue on your side and you may have to do some trouble-shooting.
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
Is your kys-file available in the dialog?
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