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With every update, custom shortcuts are gone

New Here ,
Jun 30, 2021 Jun 30, 2021

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Is this an inteded beahiour? No warning nothing? Funny enough it keeps the recent files but it deltes custom shortcuts? I mean come on.... 

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Adobe
Community Expert ,
Jun 30, 2021 Jun 30, 2021

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

»Is this an inteded beahiour?«

Obviously not and as this issue does not affect me for example it may be an issue on your side and you may have to do some trouble-shooting. 

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

Is your kys-file available in the dialog? 

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