Copy link to clipboard
Copied
Hello,
I'm encountering a glitch where at certain zoom values my masks get disabled.
For example at At 60% it's fine but when I zoom out to 50% all the masks are disabled and you can just see all my paintbrush work splodged all over the screen.
Any ideas what's causing this?
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?
Copy link to clipboard
Copied
Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?
Copy link to clipboard
Copied
Yes it does! Thank you!
However, do you know what am I missing out on if I turn that off?
Copy link to clipboard
Copied
It is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool, improved Liquify performance, …) but it indicates problems with the GPU driver or the OS.
Copy link to clipboard
Copied
You may want to try changing the Advanced settings to see if one combination avoids the issue (and remember to restart Photoshop after changing any setting for it to take effect).
Copy link to clipboard
Copied
I've turned it back on now and the problem has stayed fixed but if it comes back I will tweak some of those settings.
Thank you very much!
Copy link to clipboard
Copied
You’re welcome.
For some info on »Basic«, »Normal« and »Advanced« see:
Copy link to clipboard
Copied
I have the same issue in CC 2018. Is an incredible pain. At certain zoom ratios, a mask on one of my layers is disabled. At others it still works. I found one workaround - Cmd A to select all, Image>Crop. Not ideal as you are cropping to your document bounds, losing anything outside the frame. But it seems to work.
Yeah agreed - as stated above, turning off the GPU is not an acceptable fix. At least not for professionals.
Copy link to clipboard
Copied
5 years later - 2023 - still the same. Some clipping mask disappear in certain zoom. Really painfull. How can I do onlines with clients? Shame Adobe shame!
Copy link to clipboard
Copied
Have you checked whether your GPU meets the requirements?
Whether the GPU driver may be the problem?
etc.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
So you used Help > GPU Compatibility to verify that but you prefer not to post a screenshot?
Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?