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Adobe Elements 2019 organizer tag area can't scroll to bottom

New Here ,
Jan 08, 2020 Jan 08, 2020

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On my work space panel in Photoshop Elements Organizer I can't scroll to the last event in my list.  I'm running on the Windows version. The attached image shows the problem.Phtshop Organizer scroll problem.jpg

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Bug , Organizer , Windows

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correct answers 1 Correct answer

Community Expert , Jan 08, 2020 Jan 08, 2020

I once had a similar problem but I don't remember how it was fixed.

Try changing the sort orders in Edit>Preferences>Keyword Tags and Albums dialog. 

Other things to try:

  • Collapse and expand the Events category
  • Reset the default in the Prefrences>Keywords Tags and Albums dialog
  • Delete the program preferences file.  See here for instructions.

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Community Expert ,
Jan 08, 2020 Jan 08, 2020

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I once had a similar problem but I don't remember how it was fixed.

Try changing the sort orders in Edit>Preferences>Keyword Tags and Albums dialog. 

Other things to try:

  • Collapse and expand the Events category
  • Reset the default in the Prefrences>Keywords Tags and Albums dialog
  • Delete the program preferences file.  See here for instructions.

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New Here ,
Jan 08, 2020 Jan 08, 2020

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Thanks for the quick response.  The Collapse and Expand did the trick and I'm thankful that it did (didn't want it to rearrange all my tags!).  Just a note, I have my preferences for the keyword tags and albums all enable to manual sorting.

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Community Beginner ,
Aug 29, 2020 Aug 29, 2020

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I see this is an old post but I am having the same problem. I am running elements 2020 and I imported the catalog from PSE 9. Everything has been working fine but now all of a sudden I can't scroll to the bottom of Event tags. I have tried the fixes described above to no avail. I quit the program and restarted to no avail. I haven't deleted the preferences file. That seems rather drastic. HELP

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Community Expert ,
Aug 29, 2020 Aug 29, 2020

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I can't reproduce that issue myself, in all my tests I always could use the right vertical slider to display the bottom of the list. Maybe you have much more items in the list than I do? In such a case I would recommend creating categories and subcategories to keep the list not too long.

When I have very long lists of tags,  I do use the smart search (magnifying glass) blue button top right to open the dialog. You only have to type the beginning of the keyword/tag and you are prompted the existing tags, just like when assigning new keywords in the bottom of the tags panel on the right.

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