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Adobe Photoshop Elements 13 - Can't email pictures!

Community Beginner ,
Dec 31, 2016 Dec 31, 2016

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When we installed the new Microsoft 10 program, it won't allow us to send photos by email on our Adobe Photoshop Elements 13 system. The server says "Credentials provided by my email preferences and email profile" don't match. Can anyone tell me what we need to do to correct this issue? We have Gmail accounts.

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Adobe Employee ,
Jan 02, 2017 Jan 02, 2017

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Sorry for the inconvenience.

Please try out the instructions mentioned in the article:

Email configuration in Elements Organizer

Let us know if you still need help.

Thanks,

Anwesha

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New Here ,
May 16, 2020 May 16, 2020

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that answer is a non-answer. i have been to that site along with the other "help" sites. it might help some people but fails to help others. how about adobe stop making outlook the default.

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