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Adobe Phtoshop download on new computer

New Here ,
Feb 07, 2021 Feb 07, 2021

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Hi everyone, 

 

I bought Adobe Photoshop approximately 5 years ago now, and since I got a new Macbook last year I want to download Adobe Photoshop to my new computer. Obviously, I have the code from the edition I bought on my old computer, so I suppose I somehow can download that version down to my new laptop? I just don't know how to do it? 

 

It can't be true that I have to pay for the program one more time, can it? 

 

I hope some of you out there know what to do 🙂 

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Download and install, How to, Mac

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Guest
Feb 08, 2021 Feb 08, 2021

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Hi

What exact version of Photoshop are you referring to and what version of MAC OS

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New Here ,
Feb 08, 2021 Feb 08, 2021

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Hi, 

 

It's version 13.0 

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Guest
Feb 08, 2021 Feb 08, 2021

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What MAC OS version

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New Here ,
Feb 08, 2021 Feb 08, 2021

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Catalina - 10.15.7

So now I've downloaded the program, but when I try to enter my serial number it says "Invalid number"...? 

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New Here ,
Feb 08, 2021 Feb 08, 2021

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And under registred products I can see my version of Adobe Photoshop Elements - saying registred..? So I think I somehow have to uninstall / deactivate it and then install it or activate the code again? 

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Guest
Feb 08, 2021 Feb 08, 2021

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Photoshop Elements 13 will not run on Catalina, you'll need to upgrade to the most recent version

 

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Advocate ,
Feb 08, 2021 Feb 08, 2021

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LATEST

That sums it up.  No work arounds.     You have to purchase the latest version.    Your download of your old version is useless- feel free to delete it.

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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"I can see my version of Adobe Photoshop Elements"


Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted to Photoshop Elements.

~ Jane

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