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Elements 12 on a windows 10 computer

New Here ,
Jun 14, 2017 Jun 14, 2017

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Have Elements 12 I am trying to install in a new Windows 10 computer with the original disc.

Install goes to completion.

When I open the program to the Organizer, get message " DirectX/Direct Play cannot be initialized "

What, where,and how do I install this ??

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Adobe Community Professional ,
Jun 14, 2017 Jun 14, 2017

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Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

-or more on permissions https://forums.adobe.com/thread/2293598

DirectX is a Microsoft product, Search http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help

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Adobe Employee ,
Jun 16, 2017 Jun 16, 2017

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Hi grants,

Thanks for posting in Adobe forum.

I understand you are facing issue with Adobe Photoshop Elements 13 due to DirectX.

Can we follow the following steps:

- Click "Start Button"

- Type "Turn Windows Feature On & Off"

Turn Windows Feature On & Off.PNG

- Open it

- Check for "Legacy Components"

- Click the + sign

- Check "Direct Play"

DirectPlay On.PNG

- Click "Ok"

- Check Adobe Elements

Hope this works

Thanks

Regards

Dhananjay

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