error message 400 when attempting login

[orchidn70546548]

Could someone please help this techno-illiterate out? I purchase Adobe Photoshop Elements 9 nearly 4 yrs ago and only got about 6 months of use before I was no longer able to use it. My e-mail address and password have not changed. I finally called the "help-line" today and was told that my version is no longer supported (they are up to version 16 now and I have 9) I hate to spend more money for a newer version if there is a simple fix.

[MichelBParis · Accepted solution]

From Barbara Brundage's blog:

http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/

PSE 8, 9, 10 Can’t Sign In, Error 404