We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
I received a installationcode for installing Adobe Photoshop Elements consisting of a combination of 24 letters and numbers. The code contains 3 O (letter) or 3 0 (number). Can someone tell me how to find out whether it is a letter or a number?
Try it both ways.
The correct way will work. The wrong way will fail.
I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.
If it is a redemption code, you will need to redeem it for a serial number and use the serial number to install Photoshop Elements:
A serial number is ONLY numbers, 6 groups of 4 numbers