Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Installationcode Adobe Photoshop

New Here ,
Feb 15, 2021 Feb 15, 2021

Copy link to clipboard

Copied

I received a installationcode for installing Adobe Photoshop Elements consisting of a combination of 24 letters and numbers. The code contains 3 O (letter) or 3 0 (number). Can someone tell me how to find out whether it is a letter or a number?

Views

81

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

Copy link to clipboard

Copied

Try it both ways.

The correct way will work.  The wrong way will fail.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

Copy link to clipboard

Copied

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

Copy link to clipboard

Copied

If it is a redemption code, you will need to redeem it for a serial number and use the serial number to install Photoshop Elements:

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

https://helpx.adobe.com/download-install/kb/find-serial-number.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

Copy link to clipboard

Copied

LATEST

A serial number is ONLY numbers, 6 groups of 4 numbers

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines