In Photoshop Elements 14 and 19 the text labels that normally appear when you hover over an icon, or when you choose a tool are missing. Fonts in menus are present. I'm on Windows 7, up to date on patches. I tried setting a registry value to 1 that disables the font cache but this did not help. Premiere Elements 14 works fine. (I installed Photoshop Elements 19 in the hope that this would fix the problem but it did not.) Here are some screen shots showing the problem. I've never seen anything like this before. What is wrong?
Sorry that the text labels in Photoshop Elements 14 and 19 are missing.
It seems that some required registry entries are missing and therefore causing this issue,
I'd recommend that you remove Photoshop Elements 14 and 19 from your computer using the Adobe Creative Cloud cleaner tool and then reinstall them. Check out the step 3 linked in this article Use the CC Cleaner Tool for installation issues
Let us know how it goes.
I will have to try your suggestion. I am having the same issues.
Please try deleting the font cache. To do so, follow these steps:
Let me know if this resolves your issue.
I have the same problem Has anyone has found a real solution to this problem?
Was this issue ever resolved? I have erased and cleaned amy registers several times and still have this problem can if a solution exist can you tell me how to fix this?
After working on this for about two hours I've discovered that if you change the scaling to 200% the application will work normally except for the whole user interface being way to large to use effectively.
To test on your system go to settings from Edit > Preferences > Display & Cursors.
1) Change UI Scale to 200% in settings
2) Click the top right blank button to save the settings
3) Close the application
4) Re-open the application
The application will function normally again except everything is way too large to be usable.
Before Change at 100% Scaling:
After change with 200% scaling:
I checked today and the problem is gone. Not sure if there was a windows update, or an update to the application but the menus seem normal again.