Photoshop Elements 2021 can't open Photo Editor

[lizr19363420]

Just installed on my new computer - MacBook Pro. I can open the Organizer but when I try to open Photo editor it says loading, then disappears without opening. How can I fix this?

[sswillowss]

Just encountering this issue now. Did you ever resolve your issue?

[Medha_Sharma]

Hello,

Could you please check if the application is running in the activity monitor? If so, please quit it and then try relaunching the application.

If this doesn't help, I'll connect with you to further debug this issue. 

Regards,

Medha

[ca85489538]

I am unable to open Photoshop 2021.  Unsed it last week but now cannot open the program.

[Gary22122063xkid]

I have same problem - just installed Photoshop Elemente on 2021 MacBook Air.  Photo Editor won't open, doesn't appear to be running in Activity Monitor.  How do I fix.

Gary

[richards85023276]

I am no a tech guy but; I right clicked on the task bar, brought up task manager, and closed out the Adobe apps that were running, and  viola! things worked. Now I do this almost every time I close Photoshop Elements. It would seem that this is a widespread problem that Adobe should have addressed long ago.

[Chuck Uebele]

Moved to the Photoshop Elements forum, from the Photoshop forum.

[Social5FBC]

I'm having the same issue. I check the activity monitor and was able to close everything, but the Adobe helper. It still will not work.

[Brian0D4A]

Similar issue on windows, after working fine for a few months, it wont launch from start menu.  I repaired it in the app menu but it wont open or save files.

I tried that "resetting preferences" but that doesnt work,

I unistalled and reinstalled, twice, and that did not work.

[Brian0D4A]

This is solved for me, maybe it will work for you...

Uninstall the app

Search for files/folders named "elements" and delete them.  

Restart your computer 

Reinstall the app

Good luck 

[Sunyeon5CE1]

Having same issue.... Installed on my new computer, IMAC, and can't open photo editor... worked completely fine on my windows computer... same thing as you i try to open the photo editor it says loading, then disspears like i never even clicked it... why.. someone know how to fix? I tried uninstalling and reinstalling as well, no use 

[richards85023276]

I have exactly the same problem. You'd think that Adobe would say something about this and give a fix.

[timscottbennett]

Same issue for me. Tried all of these solutions and nothing works. You'd think that this would be a priority for Adobe. What a waste of money for this upgrade!

[Medha_Sharma]

Hello @timscottbennett,

Please accept our sincere apologies for the inconvenience you had to face. Could you please confirm the OS version and the version of Photoshop Elements that's installed on your systems?

Regards,

Medha Sharma

[andreah64348908]

I have same problem. I cant open Photoshop Elements Editor - its opening and then disapear like I never clicked on it. I have Mac airbook - OS Monterey 12.0.1

[Sher22321742j49m]

MacBook Pro w/M1 chip, OS Monterey 12.0.1. Can't open Photo Editor in Photoshop Elements 2021. Never opens, end up having to force quit.

[Glenn 8675309]

the newest version of monterey is 12.1- is that what you meant?

[Medha_Sharma]

Hi All,

Please accept our sincere apologies for the inconvenience you had to face. Adobe is actively working with Apple to resolve the issues with OS 12.0 Monterey. As we have more information, we will update the forums. Thank you for your patience.

Regards,

Medha Sharma

[defaultqluwwud98t5r]

Any idea when this fix will be available? I've done work that I now cannot access. Very disappointing. 

[defaultayek5mlfmhz5]

Same problem. Uninstalled and reinstalled Photoshop Elements 2021 eight days ago. Did not resolve the issue.

Contacted Adobe tech support investing another couple of hours working with a competent individual to more thoroughly uninstall and reinstall. 

Program worked for two editing sessions, and I'm back to square one a week later!

It's the holidays. We have family and friends around and are eager to quickly edit and disseminate photos. What the hell?

[dslott10]

I called Adobe tech support today said they don't support Photoshop Elements 2021 and couldn't help me. They referred me to the forum. It's a pretty crummy way to try to strongarm upgrading to the most current version of the software.

[defaultayek5mlfmhz5]

Same problem AND did a complete uninstall and reinstall with Adobe tech support at the control for my imac.

Cannot open Adobe Photoshop Elements 2021 editor at all.

[defaultqluwwud98t5r]

I did the same. Solution was to get full Photoshop, which is what I should be using anyway. 

[Thintifus]

The blame can't be put on macOS 12 alone. Upgrading to 12.1 on my T2 2018 MacBook Pro 15 in. didn't break it. Please see my thread. I bought Elements 2021 during an Adobe promotion last summer, and it would cost more to upgrade to 2022 than I paid for it originally, I believe. I'm glad Acorn still works on my new M1 MacBook Pro 16 in.

[Thintifus]

Probably should have said the upgrade was from Big Sur.